|
|
 |
CRT-261 Exam Sample Questions - Valid Test CRT-261 Questions Explanations & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
We are dedicated to your accomplishment, hence pledges you victory in CRT-261 Exam Sample Questions exam in a single attempt. If for any reason, a user fails in CRT-261 Exam Sample Questions exam then he will be refunded the money after the process. Also, we offer 1 year free updates to our CRT-261 Exam Sample Questions exam esteemed users; and these updates will be entitled to your account right from the date of purchase. If you failed to pass the exam after you purchase CRT-261 Exam Sample Questions exam material, whatever the reason, you just need to submit your transcript to us and we will give you a full refund. We dare to make assurances because we have absolute confidence in the quality of Certification Preparation for Service Cloud Consultant study questions. If you want to pass the Salesforce CRT-261 Exam Sample Questions exam in the first attempt, then don’t forget to go through the CRT-261 Exam Sample Questions practice testprovided by the Royalholidayclubbed.
Salesforce Service Cloud Consultant CRT-261 Try it now!
Salesforce Service Cloud Consultant CRT-261 Exam Sample Questions - Certification Preparation for Service Cloud Consultant Many people always are stopped by the difficult questions. If you want to get a comprehensive idea about our real Key CRT-261 Concepts study materials. It is convenient for you to download the free demo, all you need to do is just to find the “Download for free” item, and you will find there are three kinds of versions of Key CRT-261 Concepts learning guide for you to choose from namely, PDF Version Demo, PC Test Engine and Online Test Engine, you can choose to download any one version of our Key CRT-261 Concepts exam questions as you like.
The the probability of passing Salesforce certification CRT-261 Exam Sample Questions exam is very small, but the reliability of Royalholidayclubbed can guarantee you to pass the examination of this probability. Our Royalholidayclubbed have a huge IT elite team. They will accurately and quickly provide you with Salesforce certification CRT-261 Exam Sample Questions exam materials and timely update Salesforce CRT-261 Exam Sample Questions exam certification exam practice questions and answers and binding.
Salesforce CRT-261 Exam Sample Questions - It can help you to pass the exam successfully.
With CRT-261 Exam Sample Questions study engine, you will get rid of the dilemma that you work hard but cannot improve. With our CRT-261 Exam Sample Questions learning materials, you can spend less time but learn more knowledge than others. CRT-261 Exam Sample Questions exam questions will help you reach the peak of your career. Just think of that after you get the CRT-261 Exam Sample Questions certification, you will have a lot of opportunities of going to biger and better company and getting higher incomes! what a brighter future!
Royalholidayclubbed allows you to have a bright future. And allows you to work in the field of information technology with high efficiency.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
In order to facilitate the user's offline reading, the Huawei H20-712_V1.0 study braindumps can better use the time of debris to learn, especially to develop PDF mode for users. To pass the Salesforce IBM C1000-185 exam is a dream who are engaged in IT industry. We can proudly claim that you can successfully pass the exam just on the condition that you study with our SAP C-SIGDA-2403 preparation materials for 20 to 30 hours. It has the best training materials, which is Royalholidayclubbed;s Salesforce PMI PMO-CP exam training materials. GitHub GitHub-Advanced-Security - If you do not own one or two kinds of skills, it is difficult for you to make ends meet in the modern society.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|