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CIS-CSM Real Test - ServiceNow Certified Implementation Specialist Customer Service Management Exam Latest Test Questions Answers - Royalholidayclubbed
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The answers of the exam exercises provided by Royalholidayclubbed is very accurate. Our Royalholidayclubbed's senior experts are continuing to enhance the quality of our training materials. Royalholidayclubbed is a website specifically provide the certification exam information sources for IT professionals. And we guarantee you to pass the exam for we have confidence to make it with our technological strength. A good deal of researches has been made to figure out how to help different kinds of candidates to get the CIS-CSM Real Test certification. I believe that people want to have good prospects of career whatever industry they work in.
CIS-Customer Service Management CIS-CSM Within a year, we provide free updates.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
Please be assured that with the help of Huawei H14-411_V1.0 learning materials, you will be able to successfully pass the exam. And then, to take ServiceNow Salesforce Advanced-Administrator exam can help you to express your desire. If you happen to be facing this problem, you should choose our Cisco 350-701 real exam. If you successfully get ServiceNow Cisco 200-301 certificate, you can finish your work better. If you have problems with your installation or use on our Amazon AIF-C01 training guide, our 24 - hour online customer service will resolve your trouble in a timely manner.
Updated: May 26, 2022
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