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CIS-CSM Bootcamp Materials & CIS-CSM Reliable Exam Pass4Sure - CIS-CSM Test Questions And Answers - Royalholidayclubbed
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Our CIS-CSM Bootcamp Materials quiz torrent can help you get out of trouble regain confidence and embrace a better life. Our CIS-CSM Bootcamp Materials exam question can help you learn effectively and ultimately obtain the authority certification of ServiceNow, which will fully prove your ability and let you stand out in the labor market. We have the confidence and ability to make you finally have rich rewards. The CIS-CSM Bootcamp Materials learning materials are of high quality, mainly reflected in the adoption rate. As for our CIS-CSM Bootcamp Materials exam question, we guaranteed a higher passing rate than that of other agency. As you can see, we are selling our CIS-CSM Bootcamp Materials learning guide in the international market, thus there are three different versions of our CIS-CSM Bootcamp Materials exam materials which are prepared to cater the different demands of various people.
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CIS-Customer Service Management CIS-CSM Bootcamp Materials - ServiceNow Certified Implementation Specialist - Customer Service Management Exam You will get the newest information about your exam in the shortest time. Finding a good paying job is available for you. Good chances are few.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 2
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 5
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
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Updated: May 26, 2022
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