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CIS-CSM Braindumps & Valid CIS-CSM Practice Exam Fee - Servicenow Reliable CIS-CSM Exam Forum - Royalholidayclubbed
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To help people pass exam easily, we bring you the latest CIS-CSM Braindumps exam prep for the actual test which enable you get high passing score easily in test. Our study materials are the up-to-dated and all CIS-CSM Braindumps test answers you practiced are tested by our professional experts. Once you have well prepared with our CIS-CSM Braindumps dumps collection, you will go through the formal test without any difficulty. Our website aimed to help you to get through your certification test easier with the help of our valid CIS-CSM Braindumps vce braindumps. You just need to remember the answers when you practice CIS-CSM Braindumps real questions because all materials are tested by our experts and professionals. Besides, the CIS-CSM Braindumps test engine training equipped with various self-assessment functions like exam history, result scores and time setting, etc.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
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Updated: May 26, 2022
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