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CIS-CSM Valid Test Collection Sheet & Reliable CIS-CSM Exam Registration - Testcollection CIS-CSM - Royalholidayclubbed
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
Salesforce ADX-211 - After you buy the dumps, you can get a year free updates. HP HPE0-V25 - There is a linkage given by our e-mail, and people can begin their study right away after they have registered in. So we are sincerely show our profession and efficiency in Oracle 1Z0-1045-24 exam software to you; we will help you pass Oracle 1Z0-1045-24 exam with our comprehensive questions and detailed analysis of our dumps; we will win your trust with our better customer service. As we all know, there are many reasons for the failure of the Google ChromeOS-Administrator exam, such as chance, the degree of knowledge you master. Snowflake DAA-C01 - Our Royalholidayclubbed team always provide the best quality service in the perspective of customers.
Updated: May 26, 2022
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