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Service-Cloud-Consultant資格認定 & Salesforce Certified Service-Cloud-Consultant復習内容 - Royalholidayclubbed
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不思議でしょう。しかし、これは本当なことです。この問題集を利用する限り、Royalholidayclubbedは奇跡を見せることができます。 気楽に試験に合格したければ、はやく試しに来てください。Service-Cloud-Consultant資格認定認定試験に合格することは難しいようですね。 Royalholidayclubbedは専門的で、たくさんの受験生のために、君だけのために存在するのです。
Salesforce Service Cloud Consultant Service-Cloud-Consultant Royalholidayclubbedは君にとってベストな選択になります。
Salesforce Service Cloud Consultant Service-Cloud-Consultant資格認定 - Salesforce Certified Service cloud consultant Royalholidayclubbedを選ぶなら、絶対に後悔させません。 RoyalholidayclubbedのSalesforceのService-Cloud-Consultant 日本語受験攻略試験トレーニング資料は試験問題と解答を含まれて、豊富な経験を持っているIT業種の専門家が長年の研究を通じて作成したものです。その権威性は言うまでもありません。
私たちは最も新しくて、最も正確性の高いSalesforceのService-Cloud-Consultant資格認定試験トレーニング資料を提供します。長年の努力を通じて、RoyalholidayclubbedのSalesforceのService-Cloud-Consultant資格認定認定試験の合格率が１００パーセントになっていました。もし君はいささかな心配することがあるなら、あなたはうちの商品を購入する前に、Royalholidayclubbedは無料でサンプルを提供することができます。
Salesforce Service-Cloud-Consultant資格認定 - 我々の誠意を信じてください。
あなたへの紹介よりあなたに自分で体験させたほうがいいと思います。弊社のRoyalholidayclubbedで無料でSalesforceのService-Cloud-Consultant資格認定ソフトのデモを直ちにダウンロードできます。SalesforceのService-Cloud-Consultant資格認定ソフトを利用してこのソフトはあなたの愛用するものになることを信じています。SalesforceのService-Cloud-Consultant資格認定ソフトはあなたにITという職業での人材に鳴らせます。
自分のIT業界での発展を希望したら、SalesforceのService-Cloud-Consultant資格認定試験に合格する必要があります。SalesforceのService-Cloud-Consultant資格認定試験はいくつ難しくても文句を言わないで、我々Royalholidayclubbedの提供する資料を通して、あなたはSalesforceのService-Cloud-Consultant資格認定試験に合格することができます。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
我々Royalholidayclubbedがあなたに提供するSalesforceのPECB ISO-IEC-42001-Lead-Auditorソフトはこれを保証します。 ISTQB CTAL-TM-001-KR - 心はもはや空しくなく、生活を美しくなります。 現在あなたに提供するのは大切なSalesforceのMicrosoft MS-900-JPN資料です。 短時間でSAP C-SAC-2501試験に一発合格したいなら、我々社のSalesforceのSAP C-SAC-2501資料を参考しましょう。 弊社の信頼できるSalesforce Service-Cloud-Consultant問題集を使用したお客様はほとんど試験に合格しました。
Updated: May 28, 2022
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