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Service-Cloud-Consultant試験情報 - Salesforce Certified Service-Cloud-Consultant試験概要 - Royalholidayclubbed
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Royalholidayclubbedは君のもっと輝い将来に助けられます。簡単にSalesforceのService-Cloud-Consultant試験情報認定試験に合格したいか。RoyalholidayclubbedのSalesforceのService-Cloud-Consultant試験情報試験トレーニング資料は欠くことができない学習教材です。 我々Royalholidayclubbedは一番行き届いたアフタサービスを提供します。Salesforce Service-Cloud-Consultant試験情報試験問題集を購買してから、一年間の無料更新を楽しみにしています。 Royalholidayclubbedの SalesforceのService-Cloud-Consultant試験情報試験トレーニング資料は高度に認証されたIT領域の専門家の経験と創造を含めているものです。
Salesforce Service Cloud Consultant Service-Cloud-Consultant 我々はあなたに試験に安心させます。
あなたは無料でService-Cloud-Consultant - Salesforce Certified Service cloud consultant試験情報復習教材をダウンロードしたいですか？もちろん、回答ははいです。 あなたが信じる信じられないのを問わず、我々の権威的なSalesforceのService-Cloud-Consultant 最新な問題集試験のための資料がここにあります。あなたにSalesforceのService-Cloud-Consultant 最新な問題集試験準備の最高のヘルプを提供します。
RoyalholidayclubbedはIT試験問題集を提供するウエブダイトで、ここによく分かります。最もよくて最新で資料を提供いたします。こうして、君は安心で試験の準備を行ってください。
Salesforce Service-Cloud-Consultant試験情報 - その夢は私にとってはるか遠いです。
Royalholidayclubbedはきみの貴重な時間を節約するだけでなく、 安心で順調に試験に合格するのを保証します。Royalholidayclubbedは専門のIT業界での評判が高くて、あなたがインターネットでRoyalholidayclubbedの部分のSalesforce Service-Cloud-Consultant試験情報「Salesforce Certified Service cloud consultant」資料を無料でダウンロードして、弊社の正確率を確認してください。弊社の商品が好きなのは弊社のたのしいです。
あなたの夢は何ですか。あなたのキャリアでいくつかの輝かしい業績を行うことを望まないのですか。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Huawei H12-891_V1.0 - Royalholidayclubbedの商品はとても頼もしい試験の練習問題と解答は非常に正確でございます。 EDGE EDGE-Expert - あなたは試験の最新バージョンを提供することを要求することもできます。 CIPS L4M4試験はSalesforceのひとつの認証試験でIT業界でとても歓迎があって、ますます多くの人がCIPS L4M4「Salesforce Certified Service cloud consultant」認証試験に申し込んですがその認証試験が簡単に合格できません。 Oracle 1z0-1124-25 - Royalholidayclubbedの問題集を利用することは正にその最良の方法です。 あなたがまだ専門知識と情報技術を証明しています強い人材で、RoyalholidayclubbedのSalesforceのMicrosoft SC-400認定試験について最新の試験問題集が君にもっとも助けていますよ。
Updated: May 28, 2022
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