CRT-261資格認証攻略 & CRT-261模擬試験問題集 - CRT-261受験内容 - Royalholidayclubbed

 

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RoyalholidayclubbedのSalesforceのCRT-261資格認証攻略問題集を購入するなら、君がSalesforceのCRT-261資格認証攻略認定試験に合格する率は100パーセントです。科学が発達で、情報が多すぎの21世紀で、ネットはみんながのんびりしている場所だけではなく、グローバルな電子図書館だと言えます。そして、Royalholidayclubbedのサイトは、君の自分だけに属するIT情報知識サイトです。 こうして、君は安心で試験の準備を行ってください。弊社の資料を使って、100%に合格を保証いたします。 あなたに一年間の無料更新サービスを提供します。

Salesforce Service Cloud Consultant CRT-261 すべてのバーションは無料のデモを提供します。

Salesforce Service Cloud Consultant CRT-261資格認証攻略 - Certification Preparation for Service Cloud Consultant 試験問題と解答に関する質問があるなら、当社は直後に解決方法を差し上げます。 万が一パースしない場合には、弊社は全額返金を承諾いたします。返金を願うのに対して、お客様はCRT-261 試験関連情報に合格しない成績書を弊社に送付して、弊社は確認の後、支払い金額を全部返済します。

RoyalholidayclubbedのSalesforceのCRT-261資格認証攻略試験問題資料は質が良くて値段が安い製品です。我々は低い価格と高品質の模擬問題で受験生の皆様に捧げています。我々は心からあなたが首尾よく試験に合格することを願っています。

Salesforce CRT-261資格認証攻略 - 夢を持ったら実現するために頑張ってください。

最も少ない時間とお金でSalesforce CRT-261資格認証攻略認定試験に高いポイントを取得したいですか。短時間で一度に本当の認定試験に高いポイントを取得したいなら、我々RoyalholidayclubbedのSalesforce CRT-261資格認証攻略日本語対策問題集は絶対にあなたへの最善なオプションです。このいいチャンスを把握して、RoyalholidayclubbedのCRT-261資格認証攻略試験問題集の無料デモをダウンロードして勉強しましょう。

きっと望んでいるでしょう。では、常に自分自身をアップグレードする必要があります。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B

QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

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Updated: May 28, 2022

 

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