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CRT-261資格問題集 & Salesforce Certification Preparation For Service Cloud Consultant資料的中率 - Royalholidayclubbed
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Royalholidayclubbedで、あなたの試験のためのテクニックと勉強資料を見つけることができます。RoyalholidayclubbedのSalesforceのCRT-261資格問題集試験トレーニング資料は豊富な知識と経験を持っているIT専門家に研究された成果で、正確度がとても高いです。Royalholidayclubbedに会ったら、最高のトレーニング資料を見つけました。 我々Royalholidayclubbedの専門家たちのSalesforceのCRT-261資格問題集試験問題集への更新と改善はあなたに試験の準備期間から成功させます。弊社のSalesforceのCRT-261資格問題集試験問題集を買うかどうかまだ決めていないなら、弊社のデモをやってみよう。 RoyalholidayclubbedはIT認定試験を受験した多くの人々を助けました。
Salesforce Service Cloud Consultant CRT-261 我々Royalholidayclubbedにあなたを助けさせてください。
Salesforce Service Cloud Consultant CRT-261資格問題集 - Certification Preparation for Service Cloud Consultant そうだったら、下記のものを読んでください。 心配しないでください。私たちを見つけるのはあなたのSalesforceのCRT-261 的中問題集試験に合格する保障からです。
ここには、私たちは君の需要に応じます。RoyalholidayclubbedのSalesforceのCRT-261資格問題集問題集を購入したら、私たちは君のために、一年間無料で更新サービスを提供することができます。もし不合格になったら、私たちは全額返金することを保証します。
Salesforce CRT-261資格問題集 - 弊社の商品が好きなのは弊社のたのしいです。
あなたは弊社の商品を買ったら一年間に無料でアップサービスが提供された認定試験に合格するまで利用しても喜んでいます。もしテストの内容が変われば、すぐにお客様に伝えます。弊社はあなた１００％合格率を保証いたします。
Royalholidayclubbed を選択して１００％の合格率を確保することができて、もし試験に失敗したら、Royalholidayclubbedが全額で返金いたします。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
RoyalholidayclubbedはSalesforceのEDGE EDGE-Expert認定試験「Certification Preparation for Service Cloud Consultant」に向けてもっともよい問題集を研究しています。 あなたはインターネットでSalesforceのHuawei H20-711_V1.0認証試験の練習問題と解答の試用版を無料でダウンロードしてください。 Amazon AIF-C01 - Royalholidayclubbedの問題集は最大のお得だね！ Salesforce Service-Cloud-Consultant - Royalholidayclubbedはまた一年間に無料なサービスを更新いたします。 CompTIA CS0-003 - Royalholidayclubbedというサイトをクッリクしたらあなたの願いを果たせます。
Updated: May 28, 2022
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