CRT-261試験復習赤本 & Salesforce Certification Preparation For Service Cloud Consultant日本語参考 - Royalholidayclubbed

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我々は尽力してあなたにSalesforceのCRT-261試験復習赤本試験に合格させます。あなたに安心にSalesforceのCRT-261試験復習赤本ソフトを購入させるために、我々は最も安全的な支払手段を提供します。PayPalは国際的に最大の安全的な支払システムです。 RoyalholidayclubbedのSalesforce　CRT-261試験復習赤本問題集は専門家たちが数年間で過去のデータから分析して作成されて、試験にカバーする範囲は広くて、受験生の皆様のお金と時間を節約します。我々CRT-261試験復習赤本問題集の通過率は高いので、90％の合格率を保証します。弊社のCRT-261試験復習赤本真題を入手して、試験に合格する可能性が大きくなります。

我々CRT-261試験復習赤本問題集を利用し、試験に参加しましょう。

そして、CRT-261 - Certification Preparation for Service Cloud Consultant試験復習赤本試験参考書の問題は本当の試験問題とだいたい同じことであるとわかります。あなたはまだ躊躇しているなら、RoyalholidayclubbedのCRT-261 資格準備問題集デモを参考しましょ。なにごとによらず初手は难しいです、どのようにSalesforce　CRT-261 資格準備試験への復習を始めて悩んでいますか。

SalesforceのCRT-261試験復習赤本の認定試験に合格すれば、就職機会が多くなります。この試験に合格すれば君の専門知識がとても強いを証明し得ます。SalesforceのCRT-261試験復習赤本の認定試験は君の実力を考察するテストでございます。

Salesforce CRT-261試験復習赤本 - もし、将来に、IT専門家になります。

きみはSalesforceのCRT-261試験復習赤本認定テストに合格するためにたくさんのルートを選択肢があります。Royalholidayclubbedは君のために良い訓練ツールを提供し、君のSalesforce認証試に高品質の参考資料を提供しいたします。あなたの全部な需要を満たすためにいつも頑張ります。

早くCRT-261試験復習赤本試験参考書を買いましょう！私たちのCRT-261試験復習赤本試験参考書を利用し、CRT-261試験復習赤本試験に合格できます。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

Royalholidayclubbedの専門家チームがSalesforceのEMC D-FEN-F-00認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。 GAQM CASPO-001 - 安心に弊社の商品を選ぶとともに貴重な時間とエネルギーを節約することができる。 Amazon SAA-C03 - きっと君に失望させないと信じています。 Salesforce Juniper JN0-452認証試験に合格することが簡単ではなくて、Salesforce Juniper JN0-452証明書は君にとってはIT業界に入るの一つの手づるになるかもしれません。 Oracle 1Z1-771 - 我々は受験生の皆様により高いスピードを持っているかつ効率的なサービスを提供することにずっと力を尽くしていますから、あなたが貴重な時間を節約することに助けを差し上げます。

Updated: May 28, 2022

by RHC.

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