CRT-261一発合格 - CRT-261試験関連赤本 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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Royalholidayclubbedを選択したら、成功が遠くではありません。Royalholidayclubbedが提供するSalesforceのCRT-261一発合格認証試験問題集が君の試験に合格させます。テストの時に有効なツルが必要でございます。 Royalholidayclubbed を選択して１００％の合格率を確保することができて、もし試験に失敗したら、Royalholidayclubbedが全額で返金いたします。何千何万の登録された部門のフィードバックによって、それに大量な突っ込んだ分析を通じて、我々はどのサプライヤーがお客様にもっと新しいかつ高品質のCRT-261一発合格資料を提供できるかを確かめる存在です。

Salesforce Service Cloud Consultant CRT-261 早くRoyalholidayclubbedの問題集を君の手に入れましょう。

Salesforce Service Cloud Consultant CRT-261一発合格 - Certification Preparation for Service Cloud Consultant Royalholidayclubbedは我々が研究したトレーニング資料を無料に更新します。君が後悔しないようにもっと少ないお金を使って大きな良い成果を取得するためにRoyalholidayclubbedを選択してください。Royalholidayclubbedはまた一年間に無料なサービスを更新いたします。

RoyalholidayclubbedのSalesforceのCRT-261一発合格試験トレーニング資料はあなたが完全に問題と問題に含まれているコンセプトを理解できることを保証しますから、あなたは気楽に一回で試験に合格することができます。RoyalholidayclubbedのSalesforceのCRT-261一発合格試験トレーニング資料を利用したら、最新のSalesforceのCRT-261一発合格認定試験の問題と解答を得られます。そうしたらRoyalholidayclubbedのSalesforceのCRT-261一発合格試験に合格することができるようになります。

我々Salesforce CRT-261一発合格問題集を利用し、試験に参加しましょう。

多分、CRT-261一発合格テスト質問の数が伝統的な問題の数倍である。Salesforce　CRT-261一発合格試験参考書は全ての知識を含めて、全面的です。そして、CRT-261一発合格試験参考書の問題は本当の試験問題とだいたい同じことであるとわかります。CRT-261一発合格試験参考書があれば,ほかの試験参考書を勉強する必要がないです。

あなたはまだ躊躇しているなら、RoyalholidayclubbedのCRT-261一発合格問題集デモを参考しましょ。なにごとによらず初手は难しいです、どのようにSalesforce　CRT-261一発合格試験への復習を始めて悩んでいますか。

CRT-261 PDF DEMO:

QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 5
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

Pegasystems PEGACPLSA23V1 - この試験に合格すれば君の専門知識がとても強いを証明し得ます。 UiPath UiPath-ADAv1問題集はIT専門家が長年の研究したことです。きみはSalesforceのCisco 100-140認定テストに合格するためにたくさんのルートを選択肢があります。早くMicrosoft SC-300試験参考書を買いましょう！ Royalholidayclubbedの専門家チームがSalesforceのEMC D-NWR-DY-01認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。

Updated: May 28, 2022

by RHC.

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