CRT-261模擬試験問題集 - Salesforce CRT-261問題集 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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なぜなら、それはSalesforceのCRT-261模擬試験問題集認定試験に関する必要なものを含まれるからです。Royalholidayclubbedを選んだら、あなたは簡単に認定試験に合格することができますし、あなたはITエリートたちの一人になることもできます。まだ何を待っていますか。これは多くの受験生たちによって証明されたことです。ですから、問題集の品質を心配しないでください。 RoyalholidayclubbedのSalesforceのCRT-261模擬試験問題集試験トレーニング資料はSalesforceのCRT-261模擬試験問題集認定試験を準備するのリーダーです。

Salesforce Service Cloud Consultant CRT-261 IT認定試験には多くの種類があります。

無料デモはあなたに安心で購入して、購入した後1年間の無料SalesforceのCRT-261 - Certification Preparation for Service Cloud Consultant模擬試験問題集試験の更新はあなたに安心で試験を準備することができます、あなたは確実に購入を休ませることができます私たちのソフトウェアを試してみてください。 IT領域でも同じです。コンピュータの普及につれて、パソコンを使えない人がほとんどいなくなります。

我々の承諾だけでなく、お客様に最も全面的で最高のサービスを提供します。SalesforceのCRT-261模擬試験問題集の購入の前にあなたの無料の試しから、購入の後での一年間の無料更新まで我々はあなたのSalesforceのCRT-261模擬試験問題集試験に一番信頼できるヘルプを提供します。SalesforceのCRT-261模擬試験問題集試験に失敗しても、我々はあなたの経済損失を減少するために全額で返金します。

簡単にSalesforceのSalesforce CRT-261模擬試験問題集認定試験に合格したいか。

我々Royalholidayclubbedは一番行き届いたアフタサービスを提供します。Salesforce　CRT-261模擬試験問題集試験問題集を購買してから、一年間の無料更新を楽しみにしています。あなたにSalesforce　CRT-261模擬試験問題集試験に関する最新かつ最完備の資料を勉強させ、試験に合格させることだと信じます。もしあなたはCRT-261模擬試験問題集試験に合格しなかったら、全額返金のことを承諾します。

Royalholidayclubbedの SalesforceのCRT-261模擬試験問題集試験トレーニング資料は高度に認証されたIT領域の専門家の経験と創造を含めているものです。そのけん異性は言うまでもありません。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B

QUESTION NO: 2
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C

QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

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Updated: May 28, 2022

by RHC.

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