CRT-261学習関連題 & CRT-261試験解説、CRT-261資料勉強 - Royalholidayclubbed

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RoyalholidayclubbedのSalesforceのCRT-261学習関連題試験トレーニング資料は正確性が高くて、カバー率が広くて、値段も安いです。君がうちの学習教材を購入した後、私たちは一年間で無料更新サービスを提供することができます。もしSalesforceのCRT-261学習関連題問題集は問題があれば、或いは試験に不合格になる場合は、全額返金することを保証いたします。あるいは、無料で試験CRT-261学習関連題問題集を更新してあげるのを選択することもできます。こんな保障がありますから、心配する必要は全然ないですよ。これも弊社が自信的にあなたに商品を薦める原因です。

Salesforce Service Cloud Consultant CRT-261 自分の幸せは自分で作るものだと思われます。

試用した後、我々のCRT-261 - Certification Preparation for Service Cloud Consultant学習関連題問題集はあなたを試験に順調に合格させると信じられます。あなたは弊社の高品質Salesforce　CRT-261 科目対策試験資料を利用して、一回に試験に合格します。RoyalholidayclubbedのSalesforce　CRT-261 科目対策問題集は専門家たちが数年間で過去のデータから分析して作成されて、試験にカバーする範囲は広くて、受験生の皆様のお金と時間を節約します。

それで、速く我々RoyalholidayclubbedのSalesforce　CRT-261学習関連題試験問題集を入手しましょう。社会に入った後の私達は最もの責任があって、学習の時間は少なくなりました。IT領域により良く発展したいなら、Salesforce　CRT-261学習関連題のような試験認定資格を取得するのは重要なことです。

Salesforce CRT-261学習関連題 - Royalholidayclubbedを選られば、成功しましょう。

SalesforceのCRT-261学習関連題の認定試験に合格すれば、就職機会が多くなります。この試験に合格すれば君の専門知識がとても強いを証明し得ます。SalesforceのCRT-261学習関連題の認定試験は君の実力を考察するテストでございます。

弊社のIT業で経験豊富な専門家たちが正確で、合理的なSalesforce CRT-261学習関連題認証問題集を作り上げました。弊社の勉強の商品を選んで、多くの時間とエネルギーを節約こともできます。

CRT-261 PDF DEMO:

QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

Salesforce CRT-261 - Royalholidayclubbedは君のために良い訓練ツールを提供し、君のSalesforce認証試に高品質の参考資料を提供しいたします。 Royalholidayclubbedは全面的な最高のSalesforce SAP C_WME_2506試験の資料を含め、きっとあなたの最良の選択だと思います。 Royalholidayclubbedの専門家チームがSalesforceのCisco 350-701認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。 ITの専門者はSalesforceのFortinet FCP_ZCS_AD-7.4認定試験があなたの願望を助けって実現できるのがよく分かります。 Tableau SCA-C01-JPN - きっと君に失望させないと信じています。

Updated: May 28, 2022

by RHC.

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