CRT-261問題例 - Salesforce CRT-261受験練習参考書 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

 

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弊社のSalesforce CRT-261問題例問題集を使用した後、CRT-261問題例試験に合格するのはあまりに難しくないことだと知られます。我々Royalholidayclubbed提供するCRT-261問題例問題集を通して、試験に迅速的にパースする技をファンドできます。あなたのご遠慮なく購買するために、弊社は提供する無料のSalesforce CRT-261問題例問題集デーモをダウンロードします。 RoyalholidayclubbedのSalesforceのCRT-261問題例試験トレーニング資料は試験問題と解答を含まれて、豊富な経験を持っているIT業種の専門家が長年の研究を通じて作成したものです。その権威性は言うまでもありません。 IT職員のあなたは毎月毎月のあまり少ない給料を持っていますが、暇の時間でひたすら楽しむんでいいですか。

Salesforce Service Cloud Consultant CRT-261 我々の誠意を信じてください。

私たちのCRT-261 - Certification Preparation for Service Cloud Consultant問題例試験問題を利用し、ほかの資料が克服できない障害を克服できます。 自分のIT業界での発展を希望したら、SalesforceのCRT-261 受験練習参考書試験に合格する必要があります。SalesforceのCRT-261 受験練習参考書試験はいくつ難しくても文句を言わないで、我々Royalholidayclubbedの提供する資料を通して、あなたはSalesforceのCRT-261 受験練習参考書試験に合格することができます。

君はまだSalesforce CRT-261問題例認証試験を通じての大きい難度が悩んでいますか? 君はまだSalesforce CRT-261問題例認証試験に合格するために寝食を忘れて頑張って復習しますか? 早くてSalesforce CRT-261問題例認証試験を通りたいですか?Royalholidayclubbedを選択しましょう!RoyalholidayclubbedはきみのIT夢に向かって力になりますよ。

Salesforce CRT-261問題例 - Royalholidayclubbedは君のもっともよい選択ですよ。

Royalholidayclubbedはきみの貴重な時間を節約するだけでなく、 安心で順調に試験に合格するのを保証します。Royalholidayclubbedは専門のIT業界での評判が高くて、あなたがインターネットでRoyalholidayclubbedの部分のSalesforce CRT-261問題例「Certification Preparation for Service Cloud Consultant」資料を無料でダウンロードして、弊社の正確率を確認してください。弊社の商品が好きなのは弊社のたのしいです。

テストの時に有効なツルが必要でございます。Royalholidayclubbedを選択したら、成功が遠くではありません。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

CompTIA DA0-002 - Royalholidayclubbed を選択して100%の合格率を確保することができて、もし試験に失敗したら、Royalholidayclubbedが全額で返金いたします。 何千何万の登録された部門のフィードバックによって、それに大量な突っ込んだ分析を通じて、我々はどのサプライヤーがお客様にもっと新しいかつ高品質のCompTIA CAS-004-JPN資料を提供できるかを確かめる存在です。 Microsoft AZ-204-KR - 早くRoyalholidayclubbedの問題集を君の手に入れましょう。 Royalholidayclubbed は各受験生のニーズを知っていて、あなたがSalesforce Marketing-Cloud-Consultant-JPN認定試験に受かることに有効なヘルプを差し上げます。 Oracle 1Z0-184-25 - 君が後悔しないようにもっと少ないお金を使って大きな良い成果を取得するためにRoyalholidayclubbedを選択してください。

Updated: May 28, 2022

 

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Revised: 21 Oct 2007

 

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