MB-230対策学習、Microsoft MB-230過去問題 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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これは本当に素晴らしいことです。それにもっと大切なのは、Royalholidayclubbedのサイトは世界的でMB-230対策学習試験トレーニングによっての試験合格率が一番高いです。RoyalholidayclubbedはMicrosoftのMB-230対策学習認定試験に受かりたい各受験生に明確かつ顕著なソリューションを提供しました。だから、弊社の提供するMB-230対策学習問題集を暗記すれば、きっと試験に合格できます。数年以来の整理と分析によって開発されたMB-230対策学習問題集は権威的で全面的です。 RoyalholidayclubbedはあなたのIT認証試験の護衛になれて、現在インターネットで一番人気があるトレーニング資料が提供されたサイトです。

Microsoft Dynamics 365 MB-230 もうこれ以上悩む必要がないですよ。

Microsoft Dynamics 365 MB-230対策学習 - Microsoft Dynamics 365 Customer Service Functional Consultant 一目でわかる最新の出題傾向でわかりやすい解説と充実の補充問題があります。もっと重要なのは、この問題集はあなたが試験に合格することを保証できますから。この問題集よりもっと良いツールは何一つありません。

あなたに向いていることを確かめてから買うのも遅くないですよ。あなたが決して後悔しないことを保証します。RoyalholidayclubbedのMicrosoftのMB-230対策学習の試験問題は同じシラバスに従って、実際のMicrosoftのMB-230対策学習認証試験にも従っています。

Microsoft MB-230対策学習 - Royalholidayclubbedを選んび、成功を選びます。

近年、IT領域で競争がますます激しくなります。IT認証は同業種の欠くことができないものになりました。あなたはキャリアで良い昇進のチャンスを持ちたいのなら、RoyalholidayclubbedのMicrosoftのMB-230対策学習「Microsoft Dynamics 365 Customer Service Functional Consultant」試験トレーニング資料を利用してMicrosoftの認証の証明書を取ることは良い方法です。現在、MicrosoftのMB-230対策学習認定試験に受かりたいIT専門人員がたくさんいます。Royalholidayclubbedの試験トレーニング資料はMicrosoftのMB-230対策学習認定試験の１００パーセントの合格率を保証します。

その権威性は言うまでもありません。うちのMicrosoftのMB-230対策学習試験トレーニング資料を購入する前に、Royalholidayclubbedのサイトで、一部分のフリーな試験問題と解答をダンロードでき、試用してみます。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

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Updated: May 28, 2022

by RHC.

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