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Field-Service-Lightning-Consultant考試內容 - Field-Service-Lightning-Consultant認證考試解析，Salesforce Certified Field-Service-Lightning-Consultant - Royalholidayclubbed
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Field Service Lightning program Field-Service-Lightning-Consultant 但是這並不代表不能獲得高分輕鬆通過考試。
Field Service Lightning program Field-Service-Lightning-Consultant考試內容 - Salesforce Certified Field Service Lightning Consultant 這個考古題包含了實際考試中一切可能出現的問題。 對於Field-Service-Lightning-Consultant 學習指南認證考試，你是怎麼想的呢？作為非常有人氣的Salesforce認證考試之一，這個考試也是非常重要的。但是，當你為了更好地準備考試而尋找參考資料的時候，你會發現找到一本非常優秀的參考書是很難的。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to ensure that Service Appointments are only assigned to
Resources who are Active. What configuration should a Consultant recommend for the Scheduling
Policy?
A. Match Fields
B. Preferred Resource
C. Required Resource
D. Match Boolean
Answer: D
QUESTION NO: 2
Universal Containers provides 24/7 service support to its customers. However, their Field
Service Technicians have specified working hours. Which two items should the Consultant create?
Choose 2 answers.
A. Create operating hours for the Service Territory.
B. Create operating hours for the Service Resource.
C. Create operating hours for the Optimization Engine.
D. Create operating hours for the Service Appointment.
Answer: A,B
QUESTION NO: 3
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
QUESTION NO: 4
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 5
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
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Updated: May 28, 2022
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