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Service-Cloud-Consultant考試證照 - Salesforce Certified Service-Cloud-Consultant考古題分享 - Royalholidayclubbed
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Royalholidayclubbed Salesforce的Service-Cloud-Consultant考試證照的考題資料物美價廉，我們用超低的價格和高品質的擬真試題和答案來奉獻給廣大考生，真心的希望你能順利的通過考試，為你提供便捷的線上服務，為你解決任何有關Salesforce的Service-Cloud-Consultant考試證照考試題的疑問。 為了讓你們更放心地選擇Royalholidayclubbed，Royalholidayclubbed的最佳的Salesforce Service-Cloud-Consultant考試證照考試材料已經在網上提供了部分免費下載，你可以免費嘗試來確定我們的可靠性。我們不僅可以幫你一次性地通過考試，同時還可以幫你節約寶貴的時間和精力。 使用Royalholidayclubbed Salesforce的Service-Cloud-Consultant考試證照考試認證培訓資料, 想過Salesforce的Service-Cloud-Consultant考試證照考試認證是很容易的，我們網站設計的培訓工具能幫助你第一次嘗試通過測試，你只需要下載Royalholidayclubbed Salesforce的Service-Cloud-Consultant考試證照考試認證培訓資料也就是試題及答案，很輕鬆很容易，包你通過考試認證，如果你還在猶豫，試一下我們的使用版本就知道效果了，不要猶豫，趕緊加入購物車，錯過了你將要遺憾一輩子的。
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我們的Salesforce Service-Cloud-Consultant考試證照題庫是由專業的IT團隊以最好的技術水準制作而得到的學習資料，其中整合最新的Service-Cloud-Consultant考試證照考試問題得到而來，以確保您購買我們的題庫資料是真實有效的，即使是新手也可以快速輕松獲得Salesforce Service-Cloud-Consultant考試證照認證。對于如此有效的考古題，趕快加入購物車吧！付款之后您就可以立即下載所購買的Service-Cloud-Consultant考試證照題庫，這將會讓您在您的考試中獲得高分，并順利的通過Service-Cloud-Consultant考試證照考試。
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Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Cisco 200-301-KR - Royalholidayclubbed提供的考試練習題和答案準確率很高，可以100%保證你考試一次性成功，而且還免費為你提供一年的更新服務。 眾所周知，HP HPE0-V25認證在IT認證中有很大的影響力，近年來，該認證已經成為許多成功IT公司的“進門”標準。 因此Salesforce Fortinet FCSS_LED_AR-7.6認證考試是一個很多IT專業人士關注的考試。 題庫所有的問題和答案都與真實的考試相關，我們的Salesforce Linux Foundation CKA軟件版本的題庫可以讓您體驗真實的考試環境，支持多臺電腦安裝使用。 Royalholidayclubbed提供的PECB ISO-IEC-42001-Lead-Auditor認證考試的類比測試軟體和相關試題是對PECB ISO-IEC-42001-Lead-Auditor的考試大綱做了針對性的分析而研究出來的，是絕對可以幫你通過你的第一次參加的PECB ISO-IEC-42001-Lead-Auditor認證考試。
Updated: May 28, 2022
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