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CIS-ITSM考題免費下載，CIS-ITSM熱門證照 - Servicenow CIS-ITSM學習資料 - Royalholidayclubbed
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這個資料的價值等同於其他一切的與考試相關的參考書。這種說法並不誇張。只要你用了它你就會發現，這一切都是真的。 PDF版的題庫方便你閱讀，為你真實地再現CIS-ITSM考題免費下載考試題目，軟件版本的題庫作為一個測試引擎，可以幫你模擬真實的CIS-ITSM考題免費下載考試環境，為考生做好充足的考前準備。通過ServiceNow CIS-ITSM考題免費下載考試不再是夢想，我們的考古題就可以確保你成功。 如果你想輕鬆通過考試，那麼快來試試吧。
CIS-Service Management CIS-ITSM 選擇捷徑、使用技巧是為了更好地獲得成功。
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CIS-ITSM PDF DEMO:
QUESTION NO: 1
What are the most common ways to create problems? (Choose two.)
A. Using a third-party integration.
B. Manually using the Create New module.
C. Manually using the Problems related list on a change.
D. Using the Create Problem Virtual Agent Conversation.
E. Using the Create Problem UI action on an incident.
Answer: B,E
QUESTION NO: 2
An Apex class does not achieve expected code coverage. The testSetup method explicitly calls a method in the Apex class.
How can the developer generate the code coverage?
A. Verify the user has permissions passing a user into System.runAs().
B. Use system.assert() in testSetup to verify the values are being returned.
C. Call the Apex class method from a testMethod instead of the testSetup method.
D. Add @testVisible to the method in the class the developer is testing.
Answer: C
QUESTION NO: 3
Change management uses the workflow engine by default to _____________. (Choose three.)
A. Manage SLAs
B. Close related tasks
C. Manage approvals
D. Send notifications
E. Generate change tasks
Answer: A,C,E
QUESTION NO: 4
Which of the following is the goal of problem management?
A. Detect and correlate operational alerts or communications generated by infrastructure items to manage operations and prevent problems in the environment.
B. Manage improvement to IT processes and services in order to increase efficiency, effectiveness, and cost-effectiveness.
C. Restore normal service operation as quickly as possible and minimize the adverse impact of incidents on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
D. Prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize impact of incidents that cannot be prevented.
Answer: D
QUESTION NO: 5
The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases.
What is a recommended solution?
A. Create an individual dashboard for each sales representative with opportunity, account, and case components.
B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission.
C. Create a dashboard and add filters for users, opportunities, accounts, and cases.
D. Create a dynamic dashboard and add filters for opportunities, accounts, and cases.
Answer: B
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Updated: May 28, 2022
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