CRT-261考題 & Salesforce Certification Preparation For Service Cloud Consultant在線題庫 - Royalholidayclubbed

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我們Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料是最佳的培訓資料，如果你是IT人員，它將是你必選的培訓資料，不要拿你的未來來賭明天，Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料絕對值得信賴，我們是專門給全世界的IT認證的考生提供培訓資料的，包括試題及答案，實現 Salesforce的CRT-261考題考試認證，是許多IT和網路專業人士的目標，Royalholidayclubbed的合格率是難以置信的高，在Royalholidayclubbed，我們致力於你不斷的取得成功。如果你要通過IT行業重要的Salesforce的CRT-261考題考試認證，選擇Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料庫是必要的，通過了Salesforce的CRT-261考題考試認證，你的工作將得到更好的保證，在你以後的事業中，至少在IT行業裏，你技能與知識將得到國際的認可與接受，這也是很多人選擇Salesforce的CRT-261考題考試認證的原因之一，所以這項考試也越來越被得到重視，我們Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料可以幫助你達成以上願望，我們Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料是由經驗豐富的IT專家實際出來的，是問題和答案的結合，沒有其他的培訓資料可以與之比較，也不要參加昂貴的培訓類，只要將Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料加入購物車，我們Royalholidayclubbed足以幫助你輕鬆的通過考試。這也導致在IT行業工作的人越來越多。

Salesforce Service Cloud Consultant CRT-261 這是為了考生們特別製作的考試資料。

Royalholidayclubbed Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考題考試認證培訓資料是幫助每個IT人士實現自己人生宏偉目標的最好的方式方法，它包括了試題及答案，並且和真實的考試題目不相上下，真的是所謂稱得上是最好的別無二選的培訓資料。 Royalholidayclubbed網站在通過CRT-261 考題套裝資格認證考試的考生中有著良好的口碑。這是大家都能看得到的事實。

Salesforce的CRT-261考題考試認證將會從遙不可及變得綽手可得。這是為什麼呢，因為有Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料在手，Royalholidayclubbed Salesforce的CRT-261考題考試培訓資料是IT認證最好的培訓資料，它以最全最新，通過率最高而聞名，而且省時又省力，有了它，你將輕鬆的通過考試。實現了你的夢想，你就有了自信，有了自信你將走向成功。

Salesforce CRT-261考題 - 也從考生那裏得到了很好的評價。

如果你想選擇通過 Salesforce CRT-261考題認證考試來使自己在如今競爭激烈的IT行業中地位更穩固，讓自己的IT職業能力變得更強大，你必須得具有很強的專業知識。而且通過 Salesforce CRT-261考題認證考試也不是很簡單的。或許通過Salesforce CRT-261考題認證考試是你向IT行業推廣自己的一個敲門磚，但是不一定需要花費大量的時間和精力來復習相關知識，你可以選擇用我們的 Royalholidayclubbed的產品，是專門針對IT認證考試相關的培訓工具。

Royalholidayclubbed是一個你可以完全相信的網站。Royalholidayclubbed的IT技術專家為了讓大家可以學到更加高效率的資料一直致力於各種IT認證考試的研究，從而開發出了更多的考試資料。

CRT-261 PDF DEMO:

QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 3
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 4
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

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Updated: May 28, 2022

by RHC.

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