CRT-261最新題庫 -最新CRT-261考題 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

 

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Salesforce Service Cloud Consultant CRT-261 還會讓你又一個美好的前程。

選擇我們的CRT-261 - Certification Preparation for Service Cloud Consultant最新題庫題庫資料可以保證你可以在短時間內學習及加強IT專業方面的知識,所以信任Royalholidayclubbed是您最佳的選擇! 我們Royalholidayclubbed網站是在盡最大的努力為廣大考生提供最好最便捷的服務。速度和高效率當然不可避免,在當今的社會裏,高效率走到哪里都是熱議的話題,所以我們網站為廣大考生設計了一個高效率的培訓資料,可以讓考生迅速領悟,從而考試取得優異的成績。

通過Salesforce CRT-261最新題庫的考試是不簡單的,選擇合適的培訓是你成功的第一步,選擇好的資訊來源是你成功的保障,而Royalholidayclubbed的產品是有很好的資訊來源保障。如果你選擇了Royalholidayclubbed的產品不僅可以100%保證你通過Salesforce CRT-261最新題庫認證考試,還可以為你提供長達一年的免費更新。

Salesforce CRT-261最新題庫 - 這樣討得上司的喜歡,還不如用實力說話。

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但是,當屬於我們的機會到來的時候我們是否能成功地抓住它呢?正在準備Salesforce的CRT-261最新題庫考試的你,是否抓住了Royalholidayclubbed這個可以讓你成功的機會呢?Royalholidayclubbed的CRT-261最新題庫資料是你可以順利通過考試的保障,有了它,你將節省大量的時間,高效率地準備考試。如果你用了Royalholidayclubbed的資料,你可以很明顯地感覺到它的與眾不同和它的高品質。

CRT-261 PDF DEMO:

QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C

QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

Huawei H31-662_V1.0 - IT認證證書是對你的IT專業知識和經驗的最好證明。 那麼想知道為什麼別人很輕鬆就可以通過ISC CC考試嗎?那就是使用Royalholidayclubbed的ISC CC考古題。 有些網站在互聯網上為你提供高品質和最新的Salesforce的IFSE Institute LLQP考試學習資料,但他們沒有任何相關的可靠保證,在這裏我要說明的是這Royalholidayclubbed一個有核心價值的問題,所有Salesforce的IFSE Institute LLQP考試都是非常重要的,但在個資訊化快速發展的時代,Royalholidayclubbed只是其中一個,為什麼大多數人選擇Royalholidayclubbed,是因為Royalholidayclubbed所提供的考題資料一定能幫助你通過測試,,為什麼呢,因為它提供的資料都是最新的,這也是大多數考生通過實踐證明了的。 如果你想问什么工具,那当然是Royalholidayclubbed的Huawei H40-111_V1.0考古題了。 我們Royalholidayclubbed為你在真實的環境中找到真正的Salesforce的CompTIA DA0-002考試準備過程,如果你是初學者和想提高你的教育知識或專業技能,Royalholidayclubbed Salesforce的CompTIA DA0-002考試考古題將提供給你,一步步實現你的願望,你有任何關於考試的問題,我們Royalholidayclubbed Salesforce的CompTIA DA0-002幫你解決,在一年之內,我們提供免費的更新,請你多關注一下我們網站。

Updated: May 28, 2022

 

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