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Digital Transformation Specialist 820-605 趕快試一下吧。Digital Transformation Specialist 820-605考題寶典 - Cisco Customer Success Manager 只為成功找方法,不為失敗找藉口。 作為被廣泛認證的考試,Cisco的考試越來越受大家的歡迎。其中,820-605 學習筆記認證考試就是最重要的一個考試。
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820-605 PDF DEMO:QUESTION NO: 1 Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role? A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions. B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers. A CSM helps sales position the right technologies that will accelerate success for their business. C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption. The CSM advises and professional services team on the best services to position. D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value. Answer: D
QUESTION NO: 2 Which two actions are in adoption campaign? (Choose two.) A. messaging to stakeholders on the new features of their solution B. messaging to users on best practice approaches to their solution C. survey sent to all end users D. messaging to stakeholders on new product releases E. renewal reminder to stakeholders Answer: A,B
QUESTION NO: 3 A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey? A. additional features that will align with the business outcomes B. service introduction to confirm that they know how to submit service issues at the go live C. Quarterly Success Review build and delivery D. initial user group identified and their use cases confirmed E. customer's stakeholders and their business outcomes Answer: C,E
QUESTION NO: 4 A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled? A. Contact the services team and request that they reach out to the customer to address the solution B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue D. No action is needed because the customer will probably renew and you can address the issue after the renewal Answer: B
QUESTION NO: 5 You are a Customer Success Manager and have just been assigned a strategic new account. Which course of action is the best to help you prepare for the first customer introduction meeting? A. Perform a deep analysis of all the sales orders to the past 24 months B. Speak the internal contacts to understand the customer sentiment and outstanding escalations C. Engage with the account team to understand the expansion opportunities D. Build an understanding of your customer's business and market trends and priorities Answer: D
ISTQB CTAL_TM_001-KR - 这么重要的考试,你也想参加吧。 但是通過最新的Cisco Amazon MLS-C01認證考試并不簡單,並不是僅僅依靠與Amazon MLS-C01考試相關的書籍就可以辦到的。 對于購買Oracle 1Z1-182題庫產品的客戶,我們還提供一年的免費更新服務。 Oracle 1Z0-1111-25 - 使用Royalholidayclubbed你可以很快獲得你想要的證書。 Royalholidayclubbed感到最自豪的是能幫助考生通過很難的Cisco Microsoft MB-820考試,我們過去五年的成功率極高,可以讓您在職業生涯里有更好的發展前景。
Updated: May 27, 2022
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