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500-052 PDF DEMO:

QUESTION NO: 1
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 2
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 3
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 4
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

Cisco 400-007 - 我們的Royalholidayclubbed的資深專家正在不斷地提升我們的培訓資料的品質。 Nutanix NCP-US - 你對Royalholidayclubbed瞭解多少呢?你有沒有用過Royalholidayclubbed的IT考試考古題,或者你有沒有聽到周圍的人提到過Royalholidayclubbed的考試資料呢?作為IT認證考試的相關資料的專業提供者,Royalholidayclubbed肯定是你見過的最好的網站。 Fortinet NSE7_OTS-7.2.0 - 當然在競爭激烈的IT行業裏面也不例外。 EMC D-PVM-OE-01 - 在你的職業生涯中,你正面臨著挑戰嗎?你想提高自己的技能更好地向別人證明你自己嗎?你想得到更多的機會晉升嗎?那麼快報名參加IT認證考試獲得認證資格吧。 在Royalholidayclubbed的網站上你可以免費下載Royalholidayclubbed為你提供的關於Cisco UiPath UiPath-ADPv1 認證考試學習指南和部分練習題及答案作為嘗試。

Updated: May 26, 2022

 

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