500-052考試心得 - 500-052考試備考經驗,Deploying Cisco Unified Contact Center Express - Royalholidayclubbed

 

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Cisco Specialist 500-052 在這種情況下,如果一個資格都沒有就趕不上別人了。

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500-052 PDF DEMO:

QUESTION NO: 1
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 2
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 3
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 4
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

Microsoft AI-102 - 很多人都認為要通過一些高難度的IT認證考試是需要精通很多IT專業知識。 Huawei H20-696_V2.0 - 如今檢驗人才能力的辦法之一就是IT認證考試,但是IT認證考試不是很容易通過的。 SAP C_SAC_2501 - 如果你考試失敗,我們將全額退款。 你可以現在就獲得Cisco的NVIDIA NCA-GENL考試認證,我們Royalholidayclubbed有關於Cisco的NVIDIA NCA-GENL考試的完整版本,你不需要到處尋找最新的Cisco的NVIDIA NCA-GENL培訓材料,因為你已經找到了最好的Cisco的NVIDIA NCA-GENL培訓材料,放心使用我們的試題及答案,你會完全準備通過Cisco的NVIDIA NCA-GENL考試認證。 Cisco的PECB ISO-IEC-42001-Lead-Auditor考試認證是當代眾多考試認證中最有價值的考試認證之一,在近幾十年裏,電腦科學教育已獲得了世界各地人們絕大多數的關注,它每天都是IT資訊技術領域的必要一部分,所以IT人士通過Cisco的PECB ISO-IEC-42001-Lead-Auditor考試認證來提高自己的知識,然後在各個領域突破。

Updated: May 26, 2022

 

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