MB-230考題 & MB-230學習筆記 - MB-230題庫分享 - Royalholidayclubbed

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我們Royalholidayclubbed Microsoft的MB-230考題的考題按照相同的教學大綱，其次是實際的Microsoft的MB-230考題認證考試，我們也是不斷的升級我們的培訓資料，你得到的所有產品高達1年的免費更新，你也可以隨時延長更新訂閱時間，你將得到更多的時間來充分準備考試。如果你還為了要不要使用Royalholidayclubbed這個網站的培訓資料而感到困惑或者猶豫不決，那麼你可以先在Royalholidayclubbed網站裏下載部分關於考試的試題及答案，免費試用，如果它很適合你，你可以再去購買也不遲，保證你絕不後悔。 Royalholidayclubbed提供的培訓資料將是你的最佳選擇。是不是還在為怎樣有把握地通過Microsoft MB-230考題 認證考試而煩惱？你有想過選擇一個針對性的培訓嗎？選擇好的培訓可以有效的幫助你快速鞏固關IT方面的大量知識，讓你可以為Microsoft MB-230考題 認證考試做好充分的準備。為什麼大多數人選擇Royalholidayclubbed，是因為Royalholidayclubbed的普及帶來極大的方便和適用。

Microsoft Dynamics 365 MB-230 這也導致在IT行業工作的人越來越多。

在你決定購買之前，你可以嘗試一個免費的使用版本，這樣一來你就知道Royalholidayclubbed Microsoft的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考題考試培訓資料的品質，也是你最佳的選擇。這是為了考生們特別製作的考試資料。它可以讓你在短時間內充分地準備考試，並且輕鬆地通過考試。

每個人都有自己的人生規劃，選擇不同得到的就不同，所以說選擇很重要。Royalholidayclubbed Microsoft的MB-230考題考試認證培訓資料是幫助每個IT人士實現自己人生宏偉目標的最好的方式方法，它包括了試題及答案，並且和真實的考試題目不相上下，真的是所謂稱得上是最好的別無二選的培訓資料。

Microsoft MB-230考題 - 也從考生那裏得到了很好的評價。

如果你想選擇通過 Microsoft MB-230考題認證考試來使自己在如今競爭激烈的IT行業中地位更穩固，讓自己的IT職業能力變得更強大，你必須得具有很強的專業知識。而且通過 Microsoft MB-230考題認證考試也不是很簡單的。或許通過Microsoft MB-230考題認證考試是你向IT行業推廣自己的一個敲門磚，但是不一定需要花費大量的時間和精力來復習相關知識，你可以選擇用我們的 Royalholidayclubbed的產品，是專門針對IT認證考試相關的培訓工具。

因為Royalholidayclubbed不但給你提供最好的資料，而且為你提供最優質的服務。如果你對我們的產品有任何意見都可以隨時提出，因為我們不僅以讓廣大考生輕鬆通過考試為宗旨，更把為大家提供最好的服務作為我們的目標。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 2
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

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Updated: May 28, 2022

by RHC.

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