MB-230考試備考經驗，MB-230熱門證照 - Microsoft MB-230學習資料 - Royalholidayclubbed

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MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

因此，只要你好好學習這個考古題，通過Snowflake COF-C02考試就會非常容易。有了最新詳細的題庫和答案，為您的Fortinet FCP_FGT_AD-7.6考試做好充分的準備，我們將保證您在考試中取得成功。 Oracle 1z0-1046-24 - 這個考試的認證資格可以給你的工作帶來很多有益的幫助，也可以幫助你晉升。 Oracle 1Z0-1069-24 - 您還可以在Royalholidayclubbed網站下載免費的DEMO試用，這樣您就能檢驗我們產品的質量，絕對是您想要的！您是否在尋找可靠的學習資料來準備即將來的UiPath UiPath-TAEPv1考試？如果是的話，您可以嘗試Royalholidayclubbed的產品和服務。

Updated: May 28, 2022

by RHC.

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MB-230考試備考經驗，MB-230熱門證照 - Microsoft MB-230學習資料 - Royalholidayclubbed

我們承諾將盡力幫助你通過Microsoft MB-230考試備考經驗 認證考試。

Royalholidayclubbed可以帮助你通过Microsoft MB-230考試備考經驗考试。

MB-230 PDF DEMO:

我們承諾將盡力幫助你通過Microsoft MB-230考試備考經驗認證考試。