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Field-Service-Lightning-Consultant Test Topics & Best Field-Service-Lightning-Consultant Preparation Materials - Salesforce Exam Field-Service-Lightning-Consultant Registration - Royalholidayclubbed
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Field-Service-Lightning-Consultant Test Topics real dumps revised and updated according to the syllabus changes and all the latest developments in theory and practice, our Salesforce Certified Field Service Lightning Consultant real dumps are highly relevant to what you actually need to get through the certifications tests. Moreover they impart you information in the format of Field-Service-Lightning-Consultant Test Topics questions and answers that is actually the format of your real certification test. Hence not only you get the required knowledge but also find the opportunity to practice real exam scenario. As you can see, our Field-Service-Lightning-Consultant Test Topics practice exam will not occupy too much time. Also, your normal life will not be disrupted. We are facilitating the customers for the Salesforce Field-Service-Lightning-Consultant Test Topics preparation with the advanced preparatory tools.
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers provides 24/7 service support to its customers. However, their Field
Service Technicians have specified working hours. Which two items should the Consultant create?
Choose 2 answers.
A. Create operating hours for the Service Territory.
B. Create operating hours for the Service Resource.
C. Create operating hours for the Optimization Engine.
D. Create operating hours for the Service Appointment.
Answer: A,B
QUESTION NO: 2
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
QUESTION NO: 3
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 4
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 5
Universal Containers wants to ensure that Service Appointments are only assigned to
Resources who are Active. What configuration should a Consultant recommend for the Scheduling
Policy?
A. Match Fields
B. Preferred Resource
C. Required Resource
D. Match Boolean
Answer: D
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Updated: May 28, 2022
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