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Service-Cloud-Consultant New Real Test - Salesforce Latest Test Salesforce Certified Service-Cloud-Consultant Questions Vce - Royalholidayclubbed
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Salesforce Service-Cloud-Consultant New Real Test certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. To get the authoritative certification, you need to overcome the difficulty of Service-Cloud-Consultant New Real Test test questions and complete the actual test perfectly. Our training materials contain the latest exam questions and valid Service-Cloud-Consultant New Real Test exam answers for the exam preparation, which will ensure you clear exam 100%. You will have the opportunity to enjoy the best service from our company. In order to meet the need of all customers, there are a lot of professionals in our company. Our Service-Cloud-Consultant New Real Test exam dumps can be quickly downloaded to the eletronic devices.
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Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
QUESTION NO: 2
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 3
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
All time and energy you devoted to the Snowflake DSA-C03 preparation quiz is worthwhile. In order to pass Salesforce certification The Open Group OGEA-101 exam disposably, you must have a good preparation and a complete knowledge structure. Snowflake DSA-C03 - Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. Salesforce certification Microsoft GH-900 exam is a very good test to prove your ability. CompTIA XK0-005 - For a better understanding of their features, please follow our website and try on them.
Updated: May 28, 2022
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