|
|
 |
Service-Cloud-Consultant Test Forum & Service-Cloud-Consultant Exam Quizzes - Salesforce Valid Service-Cloud-Consultant Test Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
If you want to improve your correct rates of exam, we believe the best method is inscribed according to the fault namely this in appearing weak sports, specific aim ground consolidates knowledge is nodded. Our Service-Cloud-Consultant Test Forum guide torrent will help you establish the error sets. We believe that it must be very useful for you to take your exam, and it is necessary for you to use our Service-Cloud-Consultant Test Forum test questions. The Service-Cloud-Consultant Test Forum self-assessment features can bring you some convenience. The 24/7 customer service will be waiting for you, if you have any questions. All Service-Cloud-Consultant Test Forum training engine can cater to each type of exam candidates’ preferences.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is so cool even to think about it.
And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Forum study materials. The innovatively crafted dumps will serve you the best; imparting you information in fewer number of questions and answers. Created on the exact pattern of the actual Reliable Service-Cloud-Consultant Dumps Pdf tests, Royalholidayclubbed’s dumps comprise questions and answers and provide all important Reliable Service-Cloud-Consultant Dumps Pdf information in easy to grasp and simplified content.
You can see the recruitment on the Internet, and the requirements for Service-Cloud-Consultant Test Forum certification are getting higher and higher. As the old saying goes, skills will never be burden. So for us, with one more certification, we will have one more bargaining chip in the future.
Salesforce Service-Cloud-Consultant Test Forum - In fact, our aim is the same with you.
For a long time, high quality is our Service-Cloud-Consultant Test Forum exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the Service-Cloud-Consultant Test Forum practice quiz brings more outstanding teaching effect. Our high-quality Service-Cloud-Consultant Test Forum} learning guide help the students know how to choose suitable for their own learning method, our Service-Cloud-Consultant Test Forum study materials are a very good option.
As is known to us, there are best sale and after-sale service of the Service-Cloud-Consultant Test Forum certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable Service-Cloud-Consultant Test Forum latest questions for all customers.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
You can effortlessly yield the printouts of VMware 250-602 exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click. Amazon DVA-C02 - The trick to the success is simply to be organized, efficient, and to stay positive about it. Moreover, doing these practice tests will impart you knowledge of the actual ACAMS CAMS exam format and develop your command over it. Our Microsoft AZ-305-KR study materials will never disappoint you. Microsoft AZ-140 - Our Salesforce Certified Service cloud consultant exam prep has taken up a large part of market.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|