|
|
 |
Service-Cloud-Consultant Questions Vce & Salesforce Service-Cloud-Consultant Key Concepts - Salesforce Certified Service-Cloud-Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
We can guarantee that our study materials will be suitable for all people and meet the demands of all people, including students, workers and housewives and so on. If you decide to buy and use the Service-Cloud-Consultant Questions Vce training materials from our company with dedication on and enthusiasm step and step, it will be very easy for you to pass the exam without doubt. We sincerely hope that you can achieve your dream in the near future by the Service-Cloud-Consultant Questions Vce latest questions of our company. We can let you spend a small amount of time and money and pass the IT certification exam at the same time. Selecting the products of Royalholidayclubbed to help you pass your first time Salesforce certification Service-Cloud-Consultant Questions Vce exam is very cost-effective. In a word, our running efficiency on Service-Cloud-Consultant Questions Vce exam questions is excellent.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So you can have wide choices.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Questions Vce - Salesforce Certified Service cloud consultant With high quality training materials by Royalholidayclubbed provided, you will certainly pass the exam. We believe that our study materials will have the ability to help all people pass their Latest Service-Cloud-Consultant Exam Experience exam and get the related exam in the near future. Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the Latest Service-Cloud-Consultant Exam Experience exam with our study materials in the shortest time.
Qualifications is just a stepping stone, and strength is the cornerstone which can secure your status. Salesforce Service-Cloud-Consultant Questions Vce certification exam is a popular IT certification, and many people want to have it. With it you can secure your career.
Now, quickly download Salesforce Service-Cloud-Consultant Questions Vce free demo for try.
Being anxious for the Service-Cloud-Consultant Questions Vce exam ahead of you? Have a look of our Service-Cloud-Consultant Questions Vce training engine please. Presiding over the line of our practice materials over ten years, our experts are proficient as elites who made our Service-Cloud-Consultant Questions Vce learning questions, and it is their job to officiate the routines of offering help for you. All points are predominantly related with the exam ahead of you. You will find the exam is a piece of cake with the help of our Service-Cloud-Consultant Questions Vce study materials.
If the Service-Cloud-Consultant Questions Vce exam is coming and the time is tense, it is better to choose our Service-Cloud-Consultant Questions Vce test engine dumps. Service-Cloud-Consultant Questions Vce test engine can simulate the actual test during the preparation and record the wrong questions for our reviewing.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
And so many of our loyal customers have achieved their dreams with the help of our EMC NCP-MCI exam questions. Immediately after you have made a purchase for our Microsoft GH-200 practice dumps, you can download our Microsoft GH-200 study materials to make preparations. If you have bought the GIAC GDAT exam questions before, then you will know that we have free demos for you to download before your purchase. SAP C_WME_2506 - And the number of our free coupon is limited. By concluding quintessential points into SAP C_S4CPB_2502 actual exam, you can pass the exam with the least time while huge progress.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|