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CIS-ITSM Study Test - Servicenow Valid Certified Implementation Specialist IT Service Management Practice Questions - Royalholidayclubbed
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You can free download part of practice questions and answers about ServiceNow certification CIS-ITSM Study Test exam to test our quality. Royalholidayclubbed can help you 100% pass ServiceNow certification CIS-ITSM Study Test exam, and if you carelessly fail to pass ServiceNow certification CIS-ITSM Study Test exam, we will guarantee a full refund for you. It is well known that even the best people fail sometimes, not to mention the ordinary people. In face of the CIS-ITSM Study Test exam, everyone stands on the same starting line, and those who are not excellent enough must do more. Royalholidayclubbed is a website which can help you quickly pass ServiceNow certification CIS-ITSM Study Test exams.
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CIS-ITSM PDF DEMO:
QUESTION NO: 1
Which of the following record types would you use in order to propose a new standard change template?
A. Catalog Item
B. Record Producer
C. Order Guide
D. Content Item
Answer: B
QUESTION NO: 2
According to ServiceNow recommendations, the user who makes a service request should be informed about the expectations for approval and delivery.
A. True
B. False
Answer: A
QUESTION NO: 3
What is the purpose of the "Attachment Link" check box in the knowledge article form?
A. It adds the article as a link to another article.
B. It allows downloading the article without opening the article standard view.
C. It inserts a hyperlink to the article which can be linked to another article, ServiceNow page, or external content.
D. It attaches the article to the email notifications that are linked with it.
Answer: B
QUESTION NO: 4
What is the purpose of "reassignment_count" field in incident table?
A. It stores the number of times the "Assignment group" value changed.
B. It stores the number of times the "Assigned to" value changed.
C. It stored the number of times the incident was reassigned to the caller.
D. It stored the number of times the incident was reopened by the caller.
Answer: A
QUESTION NO: 5
An administrator has unchecked the "Enable content pack creation" checkbox after users had created content packs.
What is the impact of this change?
A. Users can modify the description and title of existing packs.
B. The Clone & Customize button will continue to be available.
C. Users can continue to edit the contents of existing packs.
D. All existing content packs will be deleted.
Answer: A
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Updated: May 28, 2022
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