|
|
 |
CRT-261 Valid Test Dumps Pdf & Salesforce Test CRT-261 Dump - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Taking full advantage of our CRT-261 Valid Test Dumps Pdf preparation exam and getting to know more about them means higher possibility of it. And if you have a try on our CRT-261 Valid Test Dumps Pdf exam questions, you will love them. Learning knowledge is just like building a house, our CRT-261 Valid Test Dumps Pdf training materials serve as making the solid foundation from the start with higher efficiency. As a result, the pass rate of our CRT-261 Valid Test Dumps Pdf exam braindumps is high as 98% to 100%. Many exam candidates attach great credence to our CRT-261 Valid Test Dumps Pdf simulating exam. You can download our CRT-261 Valid Test Dumps Pdf exam simulation from our official website, which is a professional platform providing the most professional CRT-261 Valid Test Dumps Pdf practice materials.
All the help provided by CRT-261 Valid Test Dumps Pdf test prep is free.
Our CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Dumps Pdf exam question will be constantly updated every day. Modern society needs solid foundation, broad knowledge, and comprehensive quality of compound talents. Our CRT-261 Valid Test Prep certification materials can help you transfer into a versatile talent.
Our PDF version of CRT-261 Valid Test Dumps Pdf training materials is legible to read and remember, and support printing request. Software version of CRT-261 Valid Test Dumps Pdf practice materials supports simulation test system, and give times of setup has no restriction. Remember this version support Windows system users only.
Salesforce CRT-261 Valid Test Dumps Pdf - In other words, we will be your best helper.
With our CRT-261 Valid Test Dumps Pdf study materials, only should you take about 20 - 30 hours to preparation can you attend the exam. The rest of the time you can do anything you want to do to, which can fully reduce your review pressure. Saving time and improving efficiency is the consistent purpose of our CRT-261 Valid Test Dumps Pdf learning materials. With the help of our CRT-261 Valid Test Dumps Pdf exam questions, your review process will no longer be full of pressure and anxiety.
We will provide you with professional advice before you buy our CRT-261 Valid Test Dumps Pdf guide materials. If you have problems in the process of using our CRT-261 Valid Test Dumps Pdf study questions, as long as you contact us anytime and anywhere, we will provide you with remote assistance until that all the problems on our CRT-261 Valid Test Dumps Pdf exam braindumps are solved.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Perhaps at this moment, you need the help of our Microsoft AI-900-CN study materials. If you find that you need to pay extra money for the Huawei H20-731_V1.0 study materials, please check whether you choose extra products or there is intellectual property tax. Salesforce OmniStudio-Developer - But if it is too complex, not only can’t we get good results, but also the burden of students' learning process will increase largely. Now, we have launched some popular Salesforce CPQ-Specialist training prep to meet your demands. ATLASSIAN ACP-120 - In summary, choose our exam materials will be the best method to defeat the exam.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|