|
|
 |
CRT-261 New Test Camp Questions - Salesforce Latest Test Certification Preparation For Service Cloud Consultant Passing Score - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
CRT-261 New Test Camp Questions study dumps always managed to build an excellent relationship with our users through the mutual respect and attention we provide to everyone. We sincerely hope our CRT-261 New Test Camp Questions study dumps will help you to pass the CRT-261 New Test Camp Questions exam in a shortest time, we aimed to help you save more time. Once you purchase our CRT-261 New Test Camp Questions study dumps, we will send to your mailbox within 5-10 minutes, if there are some problem, please contact with us. Compared to other learning materials, our products are of higher quality and can give you access to the CRT-261 New Test Camp Questions certification that you have always dreamed of. Now let me introduce our CRT-261 New Test Camp Questions test questions for you. Unlike other question banks that are available on the market, our CRT-261 New Test Camp Questions guide dumps specially proposed different versions to allow you to learn not only on paper, but also to use mobile phones to learn.
Salesforce Service Cloud Consultant CRT-261 Your life will be even more exciting.
With all the questons and answers of our CRT-261 - Certification Preparation for Service Cloud Consultant New Test Camp Questions study materials, your success is 100% guaranteed. With our Test CRT-261 Discount study materials, you can have different and pleasure study experience as well as pass Test CRT-261 Discount exam easily. In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our Test CRT-261 Discount exam questions for our customers to choose, including the PDF version, the online version and the software version.
If you decide to buy our CRT-261 New Test Camp Questions test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our CRT-261 New Test Camp Questions exam questions. We believe that you will like our products.
Salesforce CRT-261 New Test Camp Questions - It absolutely has no problem.
At the fork in the road, we always face many choices. When we choose job, job are also choosing us. Today's era is a time of fierce competition. Our CRT-261 New Test Camp Questions exam question can make you stand out in the competition. Why is that? The answer is that you get the certificate. What certificate? Certificates are certifying that you have passed various qualifying examinations. Watch carefully you will find that more and more people are willing to invest time and energy on the CRT-261 New Test Camp Questions exam, because the exam is not achieved overnight, so many people are trying to find a suitable way.
Also the useful small buttons can give you a lot of help on our CRT-261 New Test Camp Questions study guide. Some buttons are used for hide or display answers.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Salesforce OmniStudio-Developer - First, we have high pass rate as 98% to 100% which is unique in the market. And if you don't know which one to buy, you can free download the demos of the Salesforce Marketing-Cloud-Consultant study materials to check it out. We will also provide some discount for your updating after a year if you are satisfied with our ISQI CTFL-AT exam prepare. In order to provide a convenient study method for all people, our company has designed the online engine of the Palo Alto Networks PSE-SASE study practice dump. Scaled Agile SAFe-ASE practice quiz provide you with the most realistic test environment, so that you can adapt in advance so that you can easily deal with formal exams.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|