|
|
 |
CRT-261 New Exam Collection File - Salesforce Latest Test Certification Preparation For Service Cloud Consultant Lab Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Since Salesforce CRT-261 New Exam Collection File certification is so popular and our Royalholidayclubbed can not only do our best to help you pass the exam, but also will provide you with one year free update service, so to choose Royalholidayclubbed to help you achieve your dream. For tomorrow's success, is right to choose Royalholidayclubbed. Selecting Royalholidayclubbed, you will be an IT talent. Now you can free download part of practice questions and answers of Salesforce certification CRT-261 New Exam Collection File exam on Royalholidayclubbed. When you select Royalholidayclubbed, you can not only pass Salesforce certification CRT-261 New Exam Collection File exam, but also have one year free update service. People who have got Salesforce CRT-261 New Exam Collection File certification often have much higher salary than counterparts who don't have the certificate.
Salesforce Service Cloud Consultant CRT-261 I wish you good luck.
Salesforce Service Cloud Consultant CRT-261 New Exam Collection File - Certification Preparation for Service Cloud Consultant You can download the part of the trial exam questions and answers as a try. We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience.
It is a professional exam materials that the IT elite team specially tailored for you. Passed the exam certification in the IT industry will be reflected in international value. There are many dumps and training materials providers that would guarantee you pass the Salesforce CRT-261 New Exam Collection File exam.
You can must success in the Salesforce CRT-261 New Exam Collection File real test.
It is the best choice to accelerate your career by getting qualified by CRT-261 New Exam Collection File certification. Royalholidayclubbed provides the most updated and accurate CRT-261 New Exam Collection File study pdf for clearing your actual test. The quality of CRT-261 New Exam Collection File practice training torrent is checked by our professional experts. The high pass rate and high hit rate of Salesforce pdf vce can ensure you 100% pass in the first attempt. What’s more, if you fail the CRT-261 New Exam Collection File test unfortunately, we will give you full refund without any hesitation.
So just come on and join our success! As long as you are willing to exercise on a regular basis, the CRT-261 New Exam Collection File exam will be a piece of cake, because what our CRT-261 New Exam Collection File practice materials include is quintessential points about the exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
You can check out the interface, question quality and usability of our Oracle 1Z0-1045-24 practice exams before you decide to buy it. The most popular one is PDF version of SAP C_TS410_2504 study guide can be printed into papers so that you are able to write some notes or highlight the emphasis. Palo Alto Networks SecOps-Pro - You will free access to our test engine for review after payment. In the course of your study, the test engine of Google Associate-Cloud-Engineer actual exam will be convenient to strengthen the weaknesses in the learning process. Each question in RedHat EX188 pass guide is certified by our senior IT experts to improve candidates' ability and skills.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|