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CIS-CSM Valid Test Guide Files & CIS-CSM Reliable Exam Prep - New CIS-CSM Exam Tips - Royalholidayclubbed
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We guarantee full refund for any reason in case of your failure of CIS-CSM Valid Test Guide Files test. For all of you, it is necessary to get the ServiceNow certification to enhance your career path. Royalholidayclubbed is the leading provider of its practice exams, study guides and online learning courses, which may can help you. The ServiceNow CIS-CSM Valid Test Guide Files certification exam is not only validate your skills but also prove your expertise. It can prove to your boss that he did not hire you in vain. Before you choose our CIS-CSM Valid Test Guide Files study material, you can try our CIS-CSM Valid Test Guide Files free demo for assessment.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
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Updated: May 26, 2022
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