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CIS-CSM Valid Real Test Questions & Reliable Exam CIS-CSM Simulator Online - CIS-CSM Test Dumps Demo - Royalholidayclubbed
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Royalholidayclubbed can provide you with a reliable and comprehensive solution to pass ServiceNow certification CIS-CSM Valid Real Test Questions exam. Our solution can 100% guarantee you to pass the exam, and also provide you with a one-year free update service. You can also try to free download the ServiceNow certification CIS-CSM Valid Real Test Questions exam testing software and some practice questions and answers to on Royalholidayclubbed website. They compile each answer and question carefully. Each question presents the key information to the learners and each answer provides the detailed explanation and verification by the senior experts. Our ServiceNow certification CIS-CSM Valid Real Test Questions exam question bank is produced by Royalholidayclubbed's experts's continuously research of outline and previous exam.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
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Updated: May 26, 2022
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