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CIS-CSM Reliable Test Questions Vce & Practice CIS-CSM Mock - Servicenow Latest CIS-CSM Test Report - Royalholidayclubbed
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 2
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 3
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
Thousands of people attempt ACFE CFE-Fraud-Prevention-and-Deterrence exam but majorly fails despite of having good professional experience, because only practice and knowledge isn’t enough a person needs to go through the exam material designed by ServiceNow, otherwise there is no escape out of reading. Our Salesforce Revenue-Cloud-Consultant-Accredited-Professional study materials have the high pass rate as 98% to 100%, hope you can use it fully and pass the exam smoothly. We have organized a group of professionals to revise DAMA DMF-1220 preparation materials, according to the examination status and trend changes in the industry, tailor-made for the candidates. There is an irreplaceable trend that an increasingly amount of clients are picking up Huawei H13-625_V1.0 study materials from tremendous practice materials in the market. HRCI SPHR - So just come and have a try!
Updated: May 26, 2022
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