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CIS-CSM Reliable Test Questions Pdf & Test CIS-CSM Prep - Servicenow Pass4Sure CIS-CSM Exam Prep - Royalholidayclubbed
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As long as you click on them, you can find the information easily and fast. There are three versions of our CIS-CSM Reliable Test Questions Pdf study questions on our website: the PDF, Software and APP online. And our online test engine and the windows software of the CIS-CSM Reliable Test Questions Pdf guide materials are designed more carefully. Compared with other materials available on the market, the main feature of CIS-CSM Reliable Test Questions Pdf exam materials doesn’t like other materials simply list knowledge points. It allows students to find time-saving and efficient learning methods while memorizing knowledge points. Although there are many ways to help you achieve your purpose, selecting Royalholidayclubbed is your wisest choice.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
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Updated: May 26, 2022
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