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CIS-CSM Reliable Test Discount Voucher & CIS-CSM Vce Exam Simulator - Servicenow CIS-CSM Real Exam Answers - Royalholidayclubbed
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These CIS-CSM Reliable Test Discount Voucher exam questions dumps are of high quality and are designed for the convenience of the candidates. These are based on the CIS-CSM Reliable Test Discount Voucher Exam content that covers the entire syllabus. The CIS-CSM Reliable Test Discount Voucher practice test content is very easy and simple to understand. It is a popular belief that only processional experts can be the leading one to do some adept job. And similarly, only high quality and high accuracy CIS-CSM Reliable Test Discount Voucher exam questions like ours can give you confidence and reliable backup to get the certificate smoothly because our experts have extracted the most frequent-tested points for your reference. For all content of our CIS-CSM Reliable Test Discount Voucher learning materials are strictly written and tested by our customers as well as the market.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 2
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 3
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 4
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 5
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
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Updated: May 26, 2022
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