|
|
 |
CRT-261 Free Exam Dumps - Salesforce Valid Braindumps Certification Preparation For Service Cloud Consultant Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Moreover, the colleagues and the friends with IT certificate have been growing. In this case, if you have none, you will not be able to catch up with the others. For example like Salesforce CRT-261 Free Exam Dumps certification exam, it is a very valuable examination, which must help you realize your wishes. Besides, we will offer you the benefits of 365 days free update. SO, even if the CRT-261 Free Exam Dumps actual test is changed frequently, you do not worry about it, because our CRT-261 Free Exam Dumps training material is updated according to the actual test and can ensure you pass. If you have any questions about purchasing CRT-261 Free Exam Dumps exam software, you can contact with our online support who will give you 24h online service.
Salesforce Service Cloud Consultant CRT-261 Trust us and you will get success for sure!
As a consequence you are able to keep pace with the changeable world and remain your advantages with our CRT-261 - Certification Preparation for Service Cloud Consultant Free Exam Dumps training braindumps. Besides, we guarantee that the Practice CRT-261 Engine exam questions of all our users can be answered by professional personal in the shortest time with our Practice CRT-261 Engine study dumps. One more to mention, we can help you make full use of your sporadic time to absorb knowledge and information.
You can customize the practice environment to suit your learning objectives. CRT-261 Free Exam Dumps dumps at Royalholidayclubbed are always kept up to date. Every addition or subtraction of CRT-261 Free Exam Dumps exam questions in the exam syllabus is updated in our braindumps instantly.
Salesforce CRT-261 Free Exam Dumps - You can download our app on your mobile phone.
Now you can think of obtaining any Salesforce certification to enhance your professional career. Royalholidayclubbed's study guides are your best ally to get a definite success in CRT-261 Free Exam Dumps exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus. With 100% Guaranteed of Success: Royalholidayclubbed’s promise is to get you a wonderful success in CRT-261 Free Exam Dumps certification exams. Select any certification exam, CRT-261 Free Exam Dumps dumps will help you ace it in first attempt. No more cramming from books and note, just prepare our interactive questions and answers and learn everything necessary to easily pass the actual CRT-261 Free Exam Dumps exam.
The clients can download our CRT-261 Free Exam Dumps exam questions and use our them immediately after they pay successfully. Our system will send our CRT-261 Free Exam Dumps learning prep in the form of mails to the client in 5-10 minutes after their successful payment.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
24/7 customer support is favorable to candidates who can email us if they find any ambiguity in the Cloudera CDP-3002 exam dumps, our support will merely reply to your all Cloudera CDP-3002 exam product related queries. Our experts have plenty of experience in meeting the requirement of our customers and try to deliver satisfied PMI DAVSC exam guides to them. One way to makes yourself competitive is to pass the Huawei H19-301_V4.0 certification exams. We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the WGU Cybersecurity-Architecture-and-Engineering exam. Microsoft AZ-104-KR - It is unquestionable necessary for you to have an initial look of them before buying any.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|