|
|
 |
CRT-261 Exam Revision Plan - Salesforce New Certification Preparation For Service Cloud Consultant Test Book - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
If you are a college student, you can learn and use online resources through the student learning platform over the CRT-261 Exam Revision Plan study materials. And for an office worker, the CRT-261 Exam Revision Plan study engine is desighed to their different learning arrangement as well, such extensive audience greatly improved the core competitiveness of our CRT-261 Exam Revision Plan practice quiz, which is according to their aptitude, on-demand, maximum to provide users with better suited to their specific circumstances. Our CRT-261 Exam Revision Plan quiz torrent can help you get out of trouble regain confidence and embrace a better life. Our CRT-261 Exam Revision Plan exam question can help you learn effectively and ultimately obtain the authority certification of Salesforce, which will fully prove your ability and let you stand out in the labor market. More importantly, we will promptly update our CRT-261 Exam Revision Plan quiz torrent based on the progress of the letter and send it to you.
Salesforce Service Cloud Consultant CRT-261 Please follow your heart.
Salesforce Service Cloud Consultant CRT-261 Exam Revision Plan - Certification Preparation for Service Cloud Consultant Remember this version support Windows system users only. Your convenience and demands also deserve our deep consideration. At the same time, your property rights never expire once you have paid for money.
Get the test CRT-261 Exam Revision Plan certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so CRT-261 Exam Revision Plan exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users. Users do not need to spend too much time on CRT-261 Exam Revision Plan questions torrent, only need to use their time pieces for efficient learning, the cost is about 20 to 30 hours, users can easily master the test key and difficulties of questions and answers of CRT-261 Exam Revision Plan prep guide, and in such a short time acquisition of accurate examination skills, better answer out of step, so as to realize high pass the qualification test, has obtained the corresponding qualification certificate.
Salesforce CRT-261 Exam Revision Plan - Within a year, we provide free updates.
Considering many exam candidates are in a state of anguished mood to prepare for the CRT-261 Exam Revision Plan exam, our company made three versions of CRT-261 Exam Revision Plan real exam materials to offer help. All these variants due to our customer-oriented tenets. As a responsible company over ten years, we are trustworthy. In the competitive economy, this company cannot remain in the business for long. But we keep being the leading position in contrast. We are reactive to your concerns and also proactive to new trends happened in this CRT-261 Exam Revision Plan exam.
After you use, you will know that it is really good. The site of Royalholidayclubbed is well-known on a global scale.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
WGU Cybersecurity-Architecture-and-Engineering study material is in the form of questions and answers like the real exam that help you to master knowledge in the process of practicing and help you to get rid of those drowsy descriptions in the textbook. Google ChromeOS-Administrator - Now this is the age of the Internet, there are a lot of shortcut to success. Huawei H29-111_V1.0 - As we all know, it is important to work efficiently. NICET ITFAS-Level-1 - And you can pass the exam successfully. With the help of Esri EAEP2201 guide questions, you can conduct targeted review on the topics which to be tested before the exam, and then you no longer have to worry about the problems that you may encounter a question that you are not familiar with during the exam.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|