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CIS-CSM Latest Dumps Questions & Latest CIS-CSM Exam Online - Servicenow CIS-CSM Valid Exam Lab Questions - Royalholidayclubbed
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Royalholidayclubbed ServiceNow CIS-CSM Latest Dumps Questions exam information is proven. We can provide the questions based on extensive research and experience. Royalholidayclubbed has more than 10 years experience in IT certification CIS-CSM Latest Dumps Questions exam training, including questions and answers. Our three versions of CIS-CSM Latest Dumps Questions exam braindumps are the PDF, Software and APP online and they are all in good quality. All popular official tests have been included in our CIS-CSM Latest Dumps Questions study materials. Because it contains all the questions of ServiceNow CIS-CSM Latest Dumps Questions examination.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 4
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 5
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
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Updated: May 26, 2022
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