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CIS-CSM Cram Sheet File & New CIS-CSM Exam Simulator & CIS-CSM Test Sample - Royalholidayclubbed
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Royalholidayclubbed will help you to find what you need in the exam and our dumps must help you to obtain CIS-CSM Cram Sheet File certificate. Are you satisfied with your present job? Are you satisfied with what you are doing? Do you want to improve yourself? To master some useful skills is helpful to you. Now that you choose to work in the IT industry, you must register IT certification test and get the IT certificate which will help you to upgrade yourself. If you happen to be facing this problem, you should choose our CIS-CSM Cram Sheet File real exam. Our CIS-CSM Cram Sheet File study materials are famous for its high-efficiency and high-quality. After you use Royalholidayclubbed ServiceNow CIS-CSM Cram Sheet File study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 4
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 5
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
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Updated: May 26, 2022
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