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FSL-201 Exam Testking & Salesforce FSL-201 Exam Details - Salesforce Implementing Field Service Lightning - Royalholidayclubbed
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Royalholidayclubbed's products can not only help you successfully pass Salesforce certification FSL-201 Exam Testking exams, but also provide you a year of free online update service，which will deliver the latest product to customers at the first time to let them have a full preparation for the exam. If you fail the exam, we will give you a full refund. Just the same as the free demo, we have provided three kinds of versions of our FSL-201 Exam Testking preparation exam, among which the PDF version is the most popular one. It is understandable that many people give their priority to use paper-based FSL-201 Exam Testking materials rather than learning on computers, and it is quite clear that the PDF version is convenient for our customers to read and print the contents in our FSL-201 Exam Testking study guide. Royalholidayclubbed Salesforce FSL-201 Exam Testking exam questions are compiled according to the latest syllabus and the actual FSL-201 Exam Testking certification exam.
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FSL-201 PDF DEMO:
QUESTION NO: 1
Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement?
Choose 2 answers
A. Assets
B. Work Types
C. Product Templates
D. Service Report Templates
Answer: B,D
QUESTION NO: 2
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D
QUESTION NO: 3
Universal Containers has an initiative to reduce their carbon footprint. What factor should a
Consultant recommend using in a Scheduling Policy to meet the above requirement?
A. Remove the Match Location Work Rule.
B. Give the Minimize Travel Service Objective the highest weight.
C. Remove the ASAP Service Objective.
D. Add the Maximum Travel From Home Work Rule.
Answer: B
QUESTION NO: 4
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C
QUESTION NO: 5
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C
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Updated: May 28, 2022
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