|
|
 |
CRT-261 Vce File - Salesforce Valid Test Certification Preparation For Service Cloud Consultant Sample Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
The gold content of the materials is very high, and the updating speed is fast. By our CRT-261 Vce File exam prep, you can find the most suitable information according to your own learning needs at any time, and make adjustments and perfect them at any time. Our CRT-261 Vce File learning materials not only provide you with information, but also for you to develop the most suitable for your learning schedule, this is tailor-made for you, according to the timetable to study and review. To discern what ways are favorable for you to practice and what is essential for exam syllabus, our experts made great contributions to them. All CRT-261 Vce File practice engine is highly interrelated with the exam. At the same time, our CRT-261 Vce File study torrent will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our CRT-261 Vce File study materials without worries behind.
Salesforce Service Cloud Consultant CRT-261 So people are different from the past.
So please feel free to contact us if you have any trouble on our CRT-261 - Certification Preparation for Service Cloud Consultant Vce File practice questions. Our Valid CRT-261 Study Guide study materials are available for downloading without any other disturbing requirements as long as you have paid successfully, which is increasingly important to an examinee as he or she has limited time for personal study. Therefore, our Valid CRT-261 Study Guide study materials are attributive to high-efficient learning.
Our CRT-261 Vce File exam quiz is so popular not only for the high quality, but also for the high efficiency services provided which owns to the efforts of all our staffs. First of all, if you are not sure about the CRT-261 Vce File exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy CRT-261 Vce File study guide or not.
Salesforce CRT-261 Vce File - As you know, life is like the sea.
Victory won't come to me unless I go to it. It is time to start to clear exam and obtain an IT certification to improve your competitor from our Salesforce CRT-261 Vce File training PDF if you don't want to be discarded by epoch. Many IT workers have a nice improve after they get a useful certification. If you are willing, our CRT-261 Vce File training PDF can give you a good beginning. No need to doubt and worry, thousands of candidates choose our exam training materials, you shouldn't miss this high pass-rate CRT-261 Vce File training PDF materials.
Our effort in building the content of our CRT-261 Vce File learning questions lead to the development of learning guide and strengthen their perfection. Our CRT-261 Vce File practice braindumps beckon exam candidates around the world with our attractive characters.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
We assist you to prepare the key knowledge points of ServiceNow CIS-EM actual test and obtain the up-to-dated exam answers. The high quality product like our Salesforce Marketing-Cloud-Consultant study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. We will offer you the privilege of 365 days free update for IIA IIA-CIA-Part1-CN latest exam dumps. You will find the exam is a piece of cake with the help of our ServiceNow CIS-EM study materials. You just need 20-30 hours for preparation and feel confident to face the HP HP2-I77 actual test.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|