|
|
 |
CRT-261 Test Questions - Salesforce Latest Test Certification Preparation For Service Cloud Consultant Simulator Online - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our CRT-261 Test Questions exam questions are famous for its high-efficiency and high pass rate as 98% to 100%. Buy our CRT-261 Test Questions study guide, and you will pass the exam easily. We have a large number of regular customers exceedingly trust our CRT-261 Test Questions training materials for their precise content about the exam. To suit your demands, our company has launched the CRT-261 Test Questions exam materials especially for office workers. For on one hand, they are busy with their work, they have to get the CRT-261 Test Questions certification by the little spread time. With the rise of internet and the advent of knowledge age, mastering knowledge about computer is of great importance.
Salesforce Service Cloud Consultant CRT-261 We are keeping advancing with you.
Royalholidayclubbed can help you 100% pass Salesforce certification CRT-261 - Certification Preparation for Service Cloud Consultant Test Questions exam, and if you carelessly fail to pass Salesforce certification CRT-261 - Certification Preparation for Service Cloud Consultant Test Questions exam, we will guarantee a full refund for you. It is well known that even the best people fail sometimes, not to mention the ordinary people. In face of the Training CRT-261 Pdf exam, everyone stands on the same starting line, and those who are not excellent enough must do more.
Royalholidayclubbed is a website which can help you quickly pass Salesforce certification CRT-261 Test Questions exams. In order to pass Salesforce certification CRT-261 Test Questions exam, many people who attend Salesforce certification CRT-261 Test Questions exam have spent a lot of time and effort, or spend a lot of money to participate in the cram school. Royalholidayclubbed is able to let you need to spend less time, money and effort to prepare for Salesforce certification CRT-261 Test Questions exam, which will offer you a targeted training.
Salesforce CRT-261 Test Questions - In this, you can check its quality for yourself.
In order to meet the request of current real test, the technology team of research on Royalholidayclubbed Salesforce CRT-261 Test Questions exam materials is always update the questions and answers in time. We always accept feedbacks from users, and take many of the good recommendations, resulting in a perfect Royalholidayclubbed Salesforce CRT-261 Test Questions exam materials. This allows Royalholidayclubbed to always have the materials of highest quality.
If you still worry about your CRT-261 Test Questions exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our CRT-261 Test Questions free demo. Once you have checked our demo, you will find the study materials we provide are what you want most.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Amazon AIF-C01-KR - This certification exam can also help you tap into many new avenues and opportunities. Our GIAC GSOM exam software is developed by our IT elite through analyzing real GIAC GSOM exam content for years, and there are three version including PDF version, online version and software version for you to choose. Do you want to pass the Salesforce NVIDIA NCP-AIO exam better and faster? Then please select the Royalholidayclubbed. We constantly updated the Huawei H13-321_V2.0-ENU exam materials at the same time with the exam update. Will you seize Royalholidayclubbed to make you achievement? Royalholidayclubbed Salesforce SAP C-S4PM-2504 certification training materials will guarantee your success.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|