|
|
 |
CRT-261 Test Online & Standard CRT-261 Answers - Salesforce CRT-261 Certification Sample Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
During your use of our CRT-261 Test Online learning materials, we also provide you with 24 hours of free online services. Whenever you encounter any CRT-261 Test Online problems in the learning process, you can email us and we will help you to solve them immediately. And you will find that our service can give you not only the most professional advice on CRT-261 Test Online exam questions, but also the most accurate data on the updates. Our CRT-261 Test Online exam questions are designed from the customer's perspective, and experts that we employed will update our CRT-261 Test Online learning materials according to changing trends to ensure the high quality of the CRT-261 Test Online practice materials. What are you still waiting for? Choosing our CRT-261 Test Online guide questions and work for getting the certificate, you will make your life more colorful and successful. We know that time is very precious to everyone, especially the test takers to study our CRT-261 Test Online exam questions.
Salesforce Service Cloud Consultant CRT-261 Why not have a try?
Salesforce Service Cloud Consultant CRT-261 Test Online - Certification Preparation for Service Cloud Consultant As is known to us, getting the newest information is very important for all people to pass the exam and get the certification in the shortest time. With our CRT-261 New Braindumps Pdf exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
The online version is open to all electronic devices, which will allow your device to have common browser functionality so that you can open our products. At the same time, our online version of the CRT-261 Test Online study guide can also be implemented offline, which is a big advantage that many of the same educational products are not able to do on the market at present. Our CRT-261 Test Online study guide design three different versions for all customers.
Salesforce CRT-261 Test Online - Now IT industry is more and more competitive.
CRT-261 Test Online study materials can expedite your review process, inculcate your knowledge of the exam and last but not the least, speed up your pace of review dramatically. The finicky points can be solved effectively by using our CRT-261 Test Online exam questions. With a high pass rate as 98% to 100% in this career, we have been the leader in this market and helped tens of thousands of our loyal customers pass the exams successfully. Just come to buy our CRT-261 Test Online learning guide and you will love it.
If you have decided to upgrade yourself by passing Salesforce certification CRT-261 Test Online exam, then choosing Royalholidayclubbed is not wrong. Our Royalholidayclubbed promise you that you can pass your first time to participate in the Salesforce certification CRT-261 Test Online exam and get Salesforce CRT-261 Test Online certification to enhance and change yourself.
CRT-261 PDF DEMO:
QUESTION NO: 1
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 2
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Google Apigee-API-Engineer - So accordingly, we offer three versions of free demos for you to download. They continue to use their IT knowledge and rich experience to study the previous years exams of Salesforce SAP C-S4CFI-2504 and have developed practice questions and answers about Salesforce SAP C-S4CFI-2504 exam certification exam. You can feel assertive about your exam with our 100 guaranteed professional HP HPE7-A08 practice engine for you can see the comments on the websites, our high-quality of our HP HPE7-A08 learning materials are proved to be the most effective exam tool among the candidates. If you choose to sign up to participate in Salesforce certification GAQM CASPO-001 exams, you should choose a good learning material or training course to prepare for the examination right now. And our GitHub GitHub-Advanced-Security test guide benefit exam candidates by improving their ability of coping the exam in two ways, first one is their basic knowledge of it.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|