|
|
 |
CRT-261 Test Answers - Salesforce Certification Preparation For Service Cloud Consultant Valid Study Guide Book - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our experts generalize the knowledge of the exam into our CRT-261 Test Answers exam materials showing in three versions. PDF version of CRT-261 Test Answers study questions - support customers' printing request, and allow you to have a print and practice in papers. Software version of CRT-261 Test Answers learning guide - supporting simulation test system. According to the data that are proved and tested by our loyal customers, the pass rate of our CRT-261 Test Answers exam questions is high as 98% to 100%. If you are clueless about the oncoming exam, our CRT-261 Test Answers guide materials are trustworthy materials for your information. It is all about efficiency and accuracy.
Salesforce Service Cloud Consultant CRT-261 You can directly select our products.
Salesforce Service Cloud Consultant CRT-261 Test Answers - Certification Preparation for Service Cloud Consultant And you can free donwload the demos to have a look. A good choice can make one work twice the result with half the effort, and our Exam Dumps CRT-261 Pdf study materials will be your right choice. With the rapid development of society, people pay more and more attention to knowledge and skills.
It is not just an easy decision to choose our CRT-261 Test Answers prep guide, because they may bring tremendous impact on your individuals development. Holding a professional certificate means you have paid more time and effort than your colleagues or messmates in your major, and have experienced more tests before succeed. Our CRT-261 Test Answers real questions can offer major help this time.
Salesforce CRT-261 Test Answers - Never say you can not do it.
If we redouble our efforts, our dreams will change into reality. Although we might come across many difficulties during pursuing our dreams, we should never give up. If you still have dreams, our CRT-261 Test Answers study materials will help you realize your dreams. Where is a will, there is a way. And our CRT-261 Test Answers exam questions are the exact way which can help you pass the exam and get the certification with ease. Just have a try on our CRT-261 Test Answers practice guide, then you will know you can succeed.
In addition, the exam qualification can prove that you have high skills. However, like all the exams, Salesforce CRT-261 Test Answers test is also very difficult.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
It has been widely recognized that the HP HP2-I81 exam can better equip us with a newly gained personal skill, which is crucial to individual self-improvement in today’s computer era. Snowflake DAA-C01 - What do you know about Royalholidayclubbed? Have you ever used Royalholidayclubbed exam dumps or heard Royalholidayclubbed dumps from the people around you? As professional exam material providers in IT certification exam, Royalholidayclubbed is certain the best website you've seen. EMC D-NWR-DY-01 - Royalholidayclubbed has a huge IT industry elite team. ABPMP CBPA - Salesforce certification exam is one of the important exams. Salesforce certification SolarWinds SCP-NPM exam is an exam concerned by lots of IT professionals.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|