|
|
 |
CRT-261 Questions Answers - Salesforce Practice CRT-261 Exam - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
If you have any worry about the CRT-261 Questions Answers exam, do not worry, we are glad to help you. Because the CRT-261 Questions Answers cram simulator from our company are very useful for you to pass the exam and get the certification. Salesforce exam guide have to admit that the exam of gaining the Salesforce certification is not easy for a lot of people, especial these people who have no enough time. As a thriving multinational company, we are always committed to solving the problem that our customers may have. For example, the CRT-261 Questions Answers learning engine we developed can make the CRT-261 Questions Answers exam easy and easy, and we can confidently say that we did this. Although we come across some technical questions of our CRT-261 Questions Answers learning guide during development process, we still never give up to developing our CRT-261 Questions Answers practice engine to be the best in every detail.
Salesforce Service Cloud Consultant CRT-261 It is quite convenient.
Salesforce Service Cloud Consultant CRT-261 Questions Answers - Certification Preparation for Service Cloud Consultant Our study materials come to your help. If you are better, you will have a more relaxed life. CRT-261 Valid Cram Materials guide materials allow you to increase the efficiency of your work.
our CRT-261 Questions Answers study materials will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our CRT-261 Questions Answers study materials without worries behind. We are so honored and pleased to be able to read our detailed introduction and we will try our best to enable you a better understanding of our CRT-261 Questions Answers study materials better.
Salesforce CRT-261 Questions Answers - You can get what you want!
Are you an IT staff? Are you enroll in the most popular IT certification exams? If you tell me "yes", then I will tell you a good news that you're in luck. Royalholidayclubbed's Salesforce CRT-261 Questions Answers exam training materials can help you 100% pass the exam. This is a real news. If you want to scale new heights in the IT industry, select Royalholidayclubbed please. Our training materials can help you pass the IT exams. And the materials we have are very cheap. Do not believe it, see it and then you will know.
We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the CRT-261 Questions Answers exam. Every day they are on duty to check for updates of CRT-261 Questions Answers study materials for providing timely application.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
HP HP2-I80 - It includes questions and answers, and issimilar with the real exam questions. We have clear data collected from customers who chose our Palo Alto Networks PCNSE practice braindumps, and the passing rate is 98-100 percent. Palo Alto Networks PSE-Cortex - It's better to hand-lit own light than look up to someone else's glory. To make our Workday Workday-Prism-Analytics simulating exam more precise, we do not mind splurge heavy money and effort to invite the most professional teams into our group. CIPS L4M5 - What's more, the excellent dumps can stand the test rather than just talk about it.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|