|
|
 |
CRT-261 Positive Feedback - Salesforce Certification Preparation For Service Cloud Consultant Reliable Vce Test Simulator - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
We are convinced that our CRT-261 Positive Feedback exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough. Everybody knows that in every area, timing counts importantly. With the advantage of high efficiency, our CRT-261 Positive Feedback learning quiz helps you avoid wasting time on selecting the important and precise content from the broad information. Therefore it is necessary to get a professional CRT-261 Positive Feedback certification to pave the way for a better future.
Salesforce Service Cloud Consultant CRT-261 Our company is rated as outstanding enterprise.
We have free demos of the CRT-261 - Certification Preparation for Service Cloud Consultant Positive Feedback exam materials that you can try before payment. We have taken all your worries into consideration. Also, we adopt the useful suggestions about our CRT-261 Valid Braindumps Pdf study materials from our customers.
Our service staff will help you solve the problem about the CRT-261 Positive Feedback training materials with the most professional knowledge and enthusiasm. We believe that can completely dispel your worries on CRT-261 Positive Feedback exam braindumps. So please feel free to contact us if you have any trouble on our CRT-261 Positive Feedback practice questions.
Salesforce CRT-261 Positive Feedback - Royalholidayclubbed can give you a brighter future.
Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the CRT-261 Positive Feedback exam with our study materials in the shortest time. In addition, if you decide to buy CRT-261 Positive Feedback exam materials from our company, we can make sure that your benefits will far exceed the costs of you. The rate of return will be very obvious for you. We sincerely reassure all people on the CRT-261 Positive Feedback test question from our company and enjoy the benefits that our study materials bring. We believe that our study materials will have the ability to help all people pass their CRT-261 Positive Feedback exam and get the related exam in the near future.
With it you can secure your career. Royalholidayclubbed's Salesforce CRT-261 Positive Feedback exam training materials is a good training tool.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Next, through my introduction, I hope you can have a deeper understanding of our Microsoft DP-203-KR learning quiz. ISQI CTFL-AT - The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. SAP C_TS410_2504 - And you can free download the demo s to check it out. Huawei H19-488_V1.0 - What's more important, you must choose the most effective exam materials that suit you. Salesforce MuleSoft-Integration-Associate - Details determine success or failure, so our every detail is strictly controlled.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|