|
|
 |
CRT-261 Level Test & Salesforce Exam CRT-261 Materials - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Royalholidayclubbed have different training methods and training courses for different candidates. With these Royalholidayclubbed's targeted training, the candidates can pass the exam much easier. A lot of people who participate in the IT professional certification exam was to use Royalholidayclubbed's practice questions and answers to pass the exam, so Royalholidayclubbed got a high reputation in the IT industry. Before you buy our product, you can download and try out it freely so you can have a good understanding of our CRT-261 Level Test test prep. The page of our product provide the demo and the aim to provide the demo is to let the client understand part of our titles before their purchase and see what form the software is after the client open it. Some people who used our simulation test software to pass the IT certification exam to become a Royalholidayclubbed repeat customers.
Salesforce Service Cloud Consultant CRT-261 what a brighter future!
You have seen Royalholidayclubbed's Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Level Test exam training materials, it is time to make a choice. Or you will forget the so-called good, although all kinds of digital device convenient now we read online, but many of us are used by written way to deepen their memory patterns. Our CRT-261 Valid Test Collection File prep guide can be very good to meet user demand in this respect, allow the user to read and write in a good environment continuously consolidate what they learned.
Royalholidayclubbed is a professional website that providing IT certification training materials. Select Royalholidayclubbed, it will ensure your success. No matter how high your pursuit of the goal, Royalholidayclubbed will make your dreams become a reality.
Salesforce CRT-261 Level Test - So try to trust us.
Have you signed up for Salesforce CRT-261 Level Test exam? Will masses of reviewing materials and questions give you a headache? Royalholidayclubbed can help you to solve this problem. It is absolutely trustworthy website. Only if you choose to use exam dumps Royalholidayclubbed provides, you can absolutely pass your exam successfully. You spend lots of time on these reviewing materials you don't know whether it is useful to you, rather than experiencing the service Royalholidayclubbed provides for you. So, hurry to take action.
Our windows software and online test engine of the CRT-261 Level Test exam questions are suitable for all age groups. At the same time, our operation system is durable and powerful.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
Our Royalholidayclubbed team devote themselves to studying the best methods to help you pass CompTIA CNX-001 exam certification. SAP C-S4CPB-2502 study guide can bring you more than you wanted. Although our Royalholidayclubbed cannot reduce the difficulty of Huawei H19-486_V1.0 exam, what we can do is to help you reduce the difficulty of the exam preparation. We are so confident in our VMware 2V0-32.24 study materials because they have their own uniqueness. VMware 250-607 - While others are surprised at your achievement, you might have found a better job.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|